Forum Discussion
Issues with Modern Attachments (and Add-Ins) in Outlook for Mac
One more update for today. I just opened up Outlook this evening, and without even have the crash caused by attaching the file all my insider fast features disappered, the modern attachment functionality as well as add-ins.
Thanks Faisal, let me know if there is anythign else I can get you to help.
Ben
Hi Ben,
did you ever get to the bottom of this.
I'm having a very similar issue where I have access to some of the insider fast features on one of my machines, but not the other. Modern attachments being one. Google Preview being another.
Thanks,
Daniel
Daniel,
In a way...and it wasn't pretty unfortunately. I was finally able to determine that the issue was actually within my user profile on macOS somewhere. I ended up creating a temp user profile in macOS and testing that one out for a whild and didn't experience any of the same issues.
Working with MS support, we tried removing my profile in Outlook and creating a new one, uninstalling and reinstalling Office, etc. with no luck. So, while I'm sure it was still related to somethign in my macOS profile that was created and used by Outlook, we were unable to determine where or what that was.
With this...and some other issues I was having, I eventually just wiped my entire machine. I probably also could have just created a new user profile in macOS and migrated from one to the other (hoping I didn't pull the issue into the new profile), but at the time, that actually sounded like more work and not as clean as just a fresh install.
Sorry I don't have a better solution, but after doing that, I haven't had anything like this surface again.
Thanks,
Ben