Forum Discussion
Contact name on email directory
Hi everyone, so I logged in Microsoft Office 365 Admin Center to change the Contact Name and Alias of one of the users in the company. This was done successfully, however the email directory stil...
How are you verifying the change? Keep in mind that Outlook works with an offline copy of the address book, which can take up to 48 hours to update. Also, changing the primary SMTP address will not be fully reflected in the user's (own) Outlook client until the profile is recreated, but that's mostly cosmetic. In any case, I'd recommend testing via OWA.
