Forum Discussion
Channel MonthlyEnterprise
Can you share the XML and command line you are using?
<Configuration>
<Add SourcePath="C:\Users\username\Desktop\SETUP" OfficeClientEdition="64" Channel="MonthlyEnterprise">
<Product ID="O365BusinessRetail">
<Language ID="en-us"/>
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="OneDrive" />
<ExcludeApp ID="Teams" />
<ExcludeApp ID="Publisher" />
</Product>
</Add>
</Configuration>
This is my XML file.
And I use
.\setup.exe /download .\office-365-pull.xml
Thanks,
Kamesh.
- manoth_msftMar 02, 2023
Microsoft
The XML gave me an error initially, as it can't write data to C:\users\username\... When changing the SourcePath to C:\Temp it worked fine for me. Can you check if changing the sourcepath resolves your issue?
With C:\temp it worked fine for both updatechannel = MonthlyEnterprise and Current- kamesh_ssMar 02, 2023Copper ContributorThanks, Martin. This is weird. We are behind a proxy. If I do the same on a VM without proxy, direct access to internet, it just works fine. But the error code still confuses me why it was showing me 0-2015 (2250), which is apparently related to wrong channel... Or because my network point is blocked, and it doesn't understand that there is a "MonthlyEnterprise" channel ?
- manoth_msftMar 02, 2023
Microsoft
I want to add, for troubleshooting, do this:
1. Delete all files from %temp%.
2. Reproduce the issue.
3. Go into %temp%, open the most recent file which is in the format of %computername%-%timestamp%.log.
4. Search bottom-up for "unexpected". These are "hard" errors. Read the whole(!) line. Towards the end there are often human readable error messages. Also check the ~two lines above/below for cues.E.g. my failed test (because the specified sourcepath was not accessible) looks likes like this:
03/02/2023 09:36:14.366 SETUP (0x1c0c8) 0x150d4 Click-To-Run Non Task Error brkp4 Unexpected wWinMain {"MachineId": "5f532c6cd3c0a8489e7b7bb286ebd715", "SessionID": "21003f8c-c0f6-4554-95ad-8c9e76c37d0e", "GeoID": 94, "Ver": "0.0.0.0", "C2RClientVer": "16.0.16026.20162", "ErrorCode": 5, "ErrorType": "5", "AppVErrorSource": "", "ErrorMessage": "ErrorCodeOnly (Failed to ensure a directory. , Error:0x5)", "ErrorDetails": "", "ContextData": "{\"message\":\"Installation failed (OException)\"}"}
So, the logs hints me into the direction that my installation failed due to some issues with the directory I provided.