No longer supported: Microsoft Intune Silverlight-based admin console
Published Oct 16 2019 10:00 AM 29.2K Views

The Silverlight-based classic Intune portal is no longer available and all remaining PC software clients are being uninstalled automatically.


As communicated in: MC222228, this is your final service announcement on this change. As we’ve shared in MC193258, MC206392, and MC213747 – Intune announced retirement of legacy PC management and the Silverlight-based Intune console effective October 15, 2020. Once you’re off legacy PC management, you can get all the benefits of modern, secure management with Intune including additional Windows 10 management, Win32 app management using the Intune Management Extension, security baselines, and App Protection Policies.


Please do keep in mind there's been 4 M365 Message Center posts and 2 emails about this end of service. Move these PCs to MDM management, or if they are on Windows 7, upgrade them to Windows 10.


Here's the original post from last October - 

Today, we're posting a message in the message center to all customers who have PC's managed using the PC software client or the Storage Add-On licensing offer. Read the full message below. We'll continue to update this post as needed.


Microsoft Intune will retire support for the Silverlight-based Intune console on October 15, 2020. This retirement includes ending support for the Silverlight console configured PC software client (also known as the PC agent) used for Windows PC management. In addition, Intune will end the Intune Storage Add-On licensing offer which was only used for app storage in Silverlight. Move your day-to-day Intune administration from Silverlight to the Microsoft Endpoint Manager admin center:


How does this affect me?

Our telemetry indicates you have PC software client managed Windows devices that will need to be MDM enrolled in order to stay managed by Intune past the above-reference date.


What do I need to do?

As you move forward with PC refresh or updates, enroll new Windows 10 devices into the MDM channel instead of using the PC software client. For existing PC software client devices, you’ll want to remove the PC software client and enroll the device in the MDM channel instead. Basic steps are:

  1. Get familiar with device administration at
  2. Recreate your existing Windows 10 policies as MDM policies. Note that many device management policies were migrated several years ago as part of the admin console migration, so double check device management in Azure before you create any policies.
  3. Review reporting in Silverlight to find those PC’s that are managed by the PC software client.
  4. Decide the right modern enrollment mechanism for your organization. You can review your options here: Intune enrollment methods for Windows devices.
  5. Unenroll devices with the PC software client and re-enroll the device using MDM. We strongly recommend you update to the latest version of Windows 10. As previously announced, Intune no longer supports Windows 7 as of January 14, 2020.
  6. If you do use the Intune Storage Add-On licensing, note that it is not needed when you use the MDM channel for managing your PC’s with Intune. Ensure apps are loaded using any of the mechanisms described here: Add apps to Microsoft Intune.


Please note: If you do use the Intune Storage Add-On licensing, it is not needed when you use the MDM channel for managing your PC’s with Intune. Ensure apps are loaded using any of the mechanisms described here.


This change will allow you to take advantage of the enhanced capabilities available through the MDM channel for Windows management. We encourage you to migrate as soon as possible, and no later than October 15, 2020. After that date, the Silverlight-based Intune console will no longer be accessible. PCs managed with the PC software client will stop receiving security updates and apps, and will no longer be able to be configured.


Contact your partner of record or support if you need assistance.


Let us know if you have any questions on this change.


Blog post updates:

9/24/20: With an update to a few URLs and a final reminder.

10/13/20: We were recently alerted to a scenario whereby admins were unable to access If you're experiencing the same, please use to access the Silverlight-based Intune console.

10/23/20: Updated blog that the Microsoft Intune Silverlight-based admin console is no longer supported as of October 16, 2020.

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‎Nov 30 2023 04:14 PM
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