Blog Post

Intune Customer Success
1 MIN READ

Resolved: Provisioning packages don’t work on Windows 11 2022 Update

Nicole_Zhao's avatar
Nicole_Zhao
Icon for Microsoft rankMicrosoft
Oct 04, 2022

Updated 02/08/2023: A fix for this issue has been created and is available for Windows 11 2022 devices with the 11/22 patch Tuesday, or the December cumulative update (KB5021255). If you are impacted this, please install KB5021255 to resolve.

 

We wanted to let you know of an issue with provisioning packages (.ppkg) on Windows 11 2022 Update. Currently, the provisioning process fails for all devices running Windows 11 2022 Update, which means that any device imaged with Windows 11 2022 RTM code or updated using Windows update will not be able to enroll using provisioning packages until a fix is implemented.

 

This issue causes the device to be stuck in the out-of-box experience (OOBE) process. During provisioning, the .ppkg gets applied but OOBE crashes and may lead to the device unexpectedly rebooting.

 

Resolution

This known issue has been resolved with KB5021255. If you were impacted, we encourage you to install this update to resolve this issue. Should you encounter any further issues, please open a support request via the Microsoft Endpoint Manager admin center's "Help and support" blade or any of the other methods here: aka.ms/IntuneSupport, as this will help provide our team with the necessary information to resolve the issue.

 

This issue is also detailed in the Windows 11 docs and Windows 11 22H2 release notes

 

If you have any questions or comments for the Intune team, reply to this post or reach out to @IntuneSuppTeam on Twitter.

 

Post updates:
02/08/2023: This known issue has been resolved.

Updated Feb 08, 2023
Version 4.0

8 Comments

Comments have been turned off for this post
  • This known issue has been resolved with KB5021255. If you were impacted, we encourage you to install this update to resolve this issue. Should you encounter any further issues, please open a support request via the Microsoft Endpoint Manager admin center's "Help and support" blade or any of the other methods here: aka.ms/IntuneSupport, as this will help provide our team with the necessary information to resolve the issue. Thanks!

  • ne88012's avatar
    ne88012
    Copper Contributor

    Looks like this might be fixed with the November 29,2022 - KB5020044 (OS Build 22621.900) Preview Update. I have had success provisioning two different computer models after applying that update.

  • tech22's avatar
    tech22
    Copper Contributor

    Confirmed still an issue with Win11 22H2.1 64bit iso.

  • Jelle Revyn, that is correct. Any provisioning package, whether created with Set Up School PCs (SUSPC) or Windows Configuration Designer (WCD) is affected.

  • Jelle Revyn's avatar
    Jelle Revyn
    Copper Contributor

    I guess this also effects SUSPC (Set up School PC) since it creates a ppkg but with a different shell?