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%22auto%22%3E%3CSPAN%20class%3D%22NormalTextRun%20SCXW235682305%20BCX8%22%3Ework%20profile%3C%2FSPAN%3E%3C%2FSPAN%3E%3CSPAN%20class%3D%22TextRun%20SCXW235682305%20BCX8%22%20data-contrast%3D%22auto%22%3E%3CSPAN%20class%3D%22NormalTextRun%20SCXW235682305%20BCX8%22%3E%26nbsp%3B-%20now%20in%20public%20preview!%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-TEASER%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1524325%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAndroid%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EAndroid%20Enterprise%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ECOPE%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMEM%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1535151%22%20slang%3D%22en-US%22%3ERe%3A%20Intune%20announcing%20public%20preview%20for%20Android%20Enterprise%20corporate-owned%20devices%20with%20a%20work%20prof%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1535151%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F226779%22%20target%3D%22_blank%22%3E%40Intune%20Support%20Team%3C%2FA%3E%26nbsp%3BSo%20this%20COPE%20is%20basicly%20the%20same%20use%20case%2Ffunctionality%20that%20Google%20is%20deprecating%2C%20but%20this%20one%20MS%20is%20implementing%20is%20based%20on%20new%20technology%2Fapi%20from%20Google%3F%3CBR%20%2F%3EAnother%20question%2C%20do%20you%20have%20any%20estimate%20when%20SCEP%20certificates%20and%20wifi%20will%20be%20supported%20for%20COPE%3F%3CBR%20%2F%3EThanks%20for%20clarifying!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1547464%22%20slang%3D%22en-US%22%3ERe%3A%20Intune%20announcing%20public%20preview%20for%20Android%20Enterprise%20corporate-owned%20devices%20with%20a%20work%20prof%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1547464%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20when%20we%20tried%20the%20orginal%20Android%20work%20profile%20but%20we%20had%20issues%20in%20syncing%20contacts%20from%20Outlook%20to%20the%20native%20contacts%20app%2C%20including%20Whatsapp%20where%20the%20contact%20name%20didn't%20sync%2C%20only%20the%20phone%20number%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHas%20this%20been%20corrected%20in%20this%20new%20enrolment%20scenario%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1566327%22%20slang%3D%22es-ES%22%3ERe%3A%20Intune%20announcing%20public%20preview%20for%20Android%20Enterprise%20corporate-devices%20with%20a%20work%20prof%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1566327%22%20slang%3D%22es-ES%22%3E%3CP%3EAwesome%20work%20team%2C%20I%20have%20tested%20my%20own%20device%20in%20COPE%20profile%20and%20all%20works%20very%20good%20%3AD%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1537311%22%20slang%3D%22en-US%22%3ERe%3A%20Intune%20announcing%20public%20preview%20for%20Android%20Enterprise%20corporate-owned%20devices%20with%20a%20work%20prof%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1537311%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F733587%22%20target%3D%22_blank%22%3E%40MAslin1425%3C%2FA%3E%2C%20the%20functionality%20for%20this%20scenario%20(corporate-owned%20devices%20with%20a%20work%20profile)%20is%20different%20from%20the%20deprecated%20scenario%20(fully-managed%20with%20a%20work%20profile)%20because%20for%20this%20scenario%20the%20admin%20only%20has%20a%20scoped%20amount%20of%20device-level%20control%2C%20and%20end%20users%20have%20a%20guarantee%20that%20their%20company%20will%20have%20no%20vision%20into%20the%20personal%20data%20and%20applications%20in%20the%20personal%20profile.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ESCEP%20and%20Wi-Fi%20support%20is%20also%20available%20within%20this%20preview!%3C%2FP%3E%3C%2FLINGO-BODY%3E

By: Shanthi Thillairajah | PM | Microsoft Endpoint Manager - Intune

 

10/29/20 Update - This management scenario is now feature complete! We will declare this scenario Generally Available once we sufficiently document and address the wi-fi issues customers have been seeing on Android 10 COPE devices due to an Android platform bug. Devices that have taken an Android 10 maintenance release from December 2019, as well as all subsequent versions of Android, will not be impacted. Stay tuned to this blog for more updates coming soon.

 

Microsoft Endpoint Manager – Intune support for Android Enterprise corporate-owned devices with a work profile is now in public previewYou can start enrolling devices here in the Microsoft Endpoint Manager admin centerCorporate-owned devices with a work profile is one of the corporate management scenarios in the Android Enterprise solution set. This corporate-owned, personally-enabled (COPE) scenario offers separation between work and personal profilessimilar to that offered for personally-owned work profile devices, while giving admins more device-level control. IT admins can see, control, and configure the work accounts, applications, and data in the work profile, while end users are guaranteed that admins will have no visibility into the data and applications in the personal profileThis scenario is targeted at organizations that wish to enable personal use on corporate-owned single-user devices that they have provided for work. This management scenario is available for Android 8+ (Oreo and higher) devices.

 

What is available in the first preview release?

This preview release is intended to demonstrate the corporate-owned work profile capabilities that we have built so far. We hope to gather feedback and iterate on the design and functionality before the end-to-end scenario becomes generally available in the Microsoft Endpoint Manager admin center. The following features are included in today’s preview:

  • EnrollmentCreate multiple enrollment profiles with unique tokens that do not expire. This includes device enrollment using NFC, token entry, QR code, Zero Touch, or Knox Mobile Enrollment.  
  • Device Configuration: A subset of the existing settings for fully managed and dedicated devices. 
  • App Management: App assignments, app configuration, app protection policies, and associated reporting capabilities.
  • Device Compliance: The compliance policies that are currently available for fully managed devices 
  • Device Action: Delete device (factory reset), reboot device, and lock device are available. 
  • Conditional AccessThe conditional access capabilities that are currently available for fully managed devices. 
  • Resource Access: Certs, Wi-Fi, and VPN. Support for PFX Create is not available in this preview. 
  • MTD SupportAdmins can push MTD apps to the work profile.

 

What is newly available in the September preview update?

Three new features for corporate-owned devices with a work profile were added in the September release:

  • Personal usage policies - These settings allow admins to configure the personal side of the device. Admins can disable camera, disable screen capture, and allow app installations from unknown sources on the personal side. 
  • Work profile password configuration - These settings allow admins to create requirements for the work profile password. Device password configuration is already available in preview.
  • Work profile password reset - This device action allows admins to reset the work profile password on a device.

 

What is newly available in the October preview update?
Support for app protection policies (APP, also known as MAM) was added in the October release.

 

Device Enrollment

Intune admins can enable enrollment for this scenario by selecting the “corporate-owned devices with a work profile” enrollment tile (indicated with the red arrow below). Admins can create multiple enrollment profiles with unique tokens that do not expire.

 

Enrollment Profiles | Corporate-owned devices with work profile (Preview)Enrollment Profiles | Corporate-owned devices with work profile (Preview)

 

End User Enrollment

There are new screens in the end user enrollment flow that help inform the user about the functionality of the work profile and personal profile on the device. Here are some examples of the screens:

 

Figure 1. Setting up your work profileFigure 1. Setting up your work profile  Figure 2. Setting up your work profileFigure 2. Setting up your work profile

 

Next, there are screens that will guide your end user through setting up admin requirements like creating a device password, installing work applications, and registering the device. After a successful enrollment, the user should see two sections labeled work and personal after they swipe up to see their full application list.

 

Figure 3. Setting up your work profileFigure 3. Setting up your work profile  Successful enrollmentSuccessful enrollment

 

Device Configuration

You can create device configuration profiles to assign to corporate-owned devices with a work profile to disable device features, assign certificates, or configure VPN.

 

To create a device configuration profile, select a profile under the “Fully Managed, Dedicated, and Corporate-Owned Work Profile” category shown below. Device configuration profiles in this category can be applied to fully managed, dedicated, and corporate-owned work profile devices.

 

Create a profile - Device configuration profileCreate a profile - Device configuration profile

 

Some of the settings in the Device Restrictions profile do not apply to corporate-owned devices with a work profile; however, there are headers under each setting category that indicate which device types a particular setting can be applied to. Below is an example of these headers used in the Users and Accounts category.

 

Device restrictions profile - Users and AccountsDevice restrictions profile - Users and Accounts

 

Some settings only apply at the work-profile level for corporate-owned devices with a work profile. These settings still apply device-wide for fully managed and dedicated devices. They are marked with the “work profile-level” descriptor in the setting name, as shown in the example below.

 

Device restrictions profile - ApplicationsDevice restrictions profile - Applications

 

Device Compliance

The compliance settings that are available for fully managed and dedicated devices will be applicable to corporate-owned devices with a work profile for this preview. To create a compliance policy, admins should select “Android Enterprise” as the platform and “Fully managed, dedicated, and corporate-owned work profile” as the policy type.

 

Create a policy - Device compliance policyCreate a policy - Device compliance policy

 

App Management

IT admins can deploy apps and utilize app configuration for corporate-owned devices with a work profile as a part of this preview release. To create an app configuration policy for managed devices, admins should select “Android Enterprise” for the platform and “Fully Managed, Dedicated, and Corporate-Owned Work Profile” for the profile type.

 

Create a policy - App configuration policyCreate a policy - App configuration policy

As referenced above, there is no support for app protection policies (APP, also known as MAM) in this preview release.

 

Customer Support for This Preview

The available preview features are fully supported through ourIntune support channels.

 

Known Issues

  • There is a known issue with Wi-Fi profiles failing on COPE devices. We are currently investigating and will update this post as we learn more.

How Can You Reach Us?

As you validate and build out the Android Enterprise corporate-owned devices with a work profile preview scenarios, we would appreciate your feedback on IT admin's device configuration and end-user's device enrollment experiences. Keep us posted on your Android experience through comments on this blog post, through Twitter (@IntuneSuppTeam), and request any new features on UserVoice.

 

Android Enterprises Resources

For information about the new privacy protections on company-owned devices, refer to Google’s blog post.

 

Documentation

 

Blog post updates

  • 7/20/20: We previously noted that previously stated that UI was continuing to roll out. As confirmed by engineering, UI has been rolled out across all tenants and this feature is now fully available to use!
  • 8/18/20: With an update to the known issues section regarding an enrollment bug and the “Updating Device…” screen. A fix will be rolled out in the next month.
  • 9/21/20: There are new features in the September preview update!
  • 9/23/20:
    • We previously noted two known issues which are now resolved:
      • With being able to enforce a device-wide password where end users have the ability to get around device password requirements on corporate-owned devices with a work profile, regardless of admin policy.
      • An enrollment bug where some devices are getting stuck on the “Updating Device…” screen after the end user inputs their corporate credentials.
    • We also updated the known issues section to include a known issue with Wi-Fi profile deployment. We'll update this post as we learn more!
  • 10/29/20: This management scenario is now feature complete! We will declare this scenario Generally Available once we sufficiently document and address the wi-fi issues customers have been seeing on Android 10 COPE devices. Stay tuned to this blog for more updates coming soon. Also included an update that Android app protection policies (MAM) is now supported in the October release.
  • 11/24/20: With an update to clarify the Android platform bug as noted in the 10/29 update.
27 Comments
Senior Member

hi,

I'm curious how this enrollment method will work on Android 11, Google is stating they will decrease support starting Android 11.
Am I misinterpreting something here?  Thanks in advance.

From Bayton's blog:
"Google are no longer supporting the use of work profiles on fully managed devices (WPoFMD) in Android 11. Instead, they’re working on something they’re calling an enhanced work profile experience (what I’ll refer to throughout for simplicity and differentiation as 
enhanced work profile)."

https://bayton.org/2020/02/android-enterprise-in-11-google-reduces-visibility-and-control-with-cope-...

New Contributor
Hi thats true with the new google policy how are things really going to look like ?
Hi @MAslin1425, it is true that fully managed devices with a WP is being deprecated; however, this is a new implementation of COPE (corporate-owned devices with a work profile). There are no plans for deprecation plans for this scenario. It is available for Android 8+ devices.

Hi @Akah Mandela Munab, thank you for the question! Could you clarify what Google policy you are referring to? Thanks!

Senior Member

@Intune Support Team So this COPE is basicly the same use case/functionality that Google is deprecating, but this one MS is implementing is based on new technology/api from Google?
Another question, do you have any estimate when SCEP certificates and wifi will be supported for COPE?
Thanks for clarifying!

@MAslin1425, the functionality for this scenario (corporate-owned devices with a work profile) is different from the deprecated scenario (fully-managed with a work profile) because for this scenario the admin only has a scoped amount of device-level control, and end users have a guarantee that their company will have no vision into the personal data and applications in the personal profile.

 

SCEP and Wi-Fi support is also available within this preview!

Occasional Visitor

Hi, when we tried the orginal Android work profile but we had issues in syncing contacts from Outlook to the native contacts app, including Whatsapp where the contact name didn't sync, only the phone number

 

Has this been corrected in this new enrolment scenario? 

 

Thanks

Occasional Contributor

The mention of personal Google accounts: Does this mean that the work profile can now have a work G-Suite account in it and can use its associated Play store?

Established Member

This looks good but not quite there. Fully Managed Company Owned, and we still cant force a pin reset or remotely unlock the device but only the Work container? Too often the customer forgets their PIN and in all scenarios except COBO we have no way to help get them back into the device with AfW or now with COPE even. Falls short of our needs to provide the customer with the service they expect. Even with Find My Device there is no option to unlock or reset PIN except with Samsung devices.

Hi @Richard Barnes, there hasn't been any new COPE-specific policies added for contact syncing. With that said, be on the lookout for an incoming private message to understand the Outlook scenario a bit more. Thanks!

Senior Member

@Intune Support Team  I'm quoting the blogpost "Resource Access: Certs, Wi-Fi, and VPN. Support for PFX Create is not available in this preview. "
But you say it is supported in this preview. Do you mean in an upcoming preview phase? I cannot get it to work. Just says pending on scep distribution.

@OffColour1972, thank you for your comment! G-Suite account support is not currently supported at this time, but if this feature is important to your organization, you can share your interest through UserVoice.

@Wesley Bell, PIN reset will not be supported for the device password for privacy reasons, but we plan to add work profile password reset in an upcoming preview update. Stay tuned!

 

@MAslin1425, thanks for the feedback, we’ve followed up with you over direct message to talk through the scenario.

Senior Member

Awesome work team, I have tested my own device in COPE profile and all works very good :D

Occasional Contributor

@Intune Support Team 

"G-Suite account support is not currently supported at this time, but if this feature is important to your organization, you can share your interest through UserVoice."

 

It's been on there for at least a year and still not implemented. Makes Work Profiles pretty useless without it for a lot of organisations.

 

Established Member

**Edit: unassigning APP from all users fixes this (even with setting user exclusions). Intune Company Portal will show as installed inside of Intune, but will not show installed on the device itself.**

 

When trying to open Outlook in the Work Profile apps. I get the message:

The Intune Company Portal is required for the account "username@company.com". You will not be able to use Outlook until the Company Portal is installed or this account is removed. To install the Company Portal, choose Keep Account and follow the on-screen prompts.

If you choose to keep account, it launches the Google Play store at the Intune Company Portal app page, but gives the message:

Your administrator has not given you access to this item.

Intune Company Portal is a required app and is showing installed on that device in Managed Apps in that device blade.

New Contributor

@Ben_Allgood, did you ever get this to work? I am having the same issue during testing.

Established Member

@markdevr , I did for a Samsung Galaxy S10 and it is working fine. But, then once I had everything set up, I tried it with a Note 9, and the enrollment failed when trying to go to the Company Portal. The problem is the devices don't think they have the Company Portal installed, but Intune reports that they do have it installed. They do have the Intune app installed which I am thinking is part of the problem. The app assignment is confusing the Intune app with the Intune Company Portal app.

New Contributor

@Ben_Allgood, what did you have to do for the S10? I have a feeling this is because they don't have MAM support yet and I have MAM turned on regularly. I think once the app sees MAM is on it wants Company Portal and Company Portal isn't used on CO devices. 

Established Member

@markdevr That's what I thought had fixed the problem with the S10. I turned off deployment for the Android platform Application Protection Policy. I had tried to just do an exclusion for the user without success. So, I turned off the APP and re-enrolled. The S10 worked perfectly like that then. Then I tried a Note9, still with APP not targeted to anyone. It failed.

Hi @markdevr and @Ben_Allgood, confirming that support for app protection policies is still in development. We anticipate adding in the support in subsequent preview updates prior to general availability. Stay tuned, it's coming!

 

If APP policies are still applying, have a look at our Troubleshooting + support | Troubleshoot tool to validate which policies have been applied.

Occasional Contributor

In our environment we have a working SCEP-profile deployed to Fully Managed devices along with a WiFi-profile configured to use the SCEP certificate.

The SCEP certificate is deployed successfully to my testing device enrolled as a Corporate Owned with Work Profile but the Wifi configuration fails to deploy. Any specific consideration or pitfalls that might cause the deployment failure?

Senior Member

Is Google backup supported for personal profile on Android 8/9/10/11? I tried on Android 9 and didn't get any prompt for restoring from previous backup and even if I enable it from settings the service stays disabled.

Occasional Visitor

Glad to see the COPE is on the radar.  I've configured fully managed and work profile.  But with this preview, I'm having issues with the SCEP, cert and Wifi Profile.  Same as this gentleman below.  Can you tell me what his fix was?

 

@Intune Support Team  I'm quoting the blogpost "Resource Access: Certs, Wi-Fi, and VPN. Support for PFX Create is not available in this preview. "
But you say it is supported in this preview. Do you mean in an upcoming preview phase? I cannot get it to work. Just says pending on scep distribution.

Senior Member

@Jeff Nguyen FYI 
Got it working with SCEP certificate and WiFi EAP authentication, the SCEP certificate delivery is rather slow and unreliable as of now and the error codes doesn't tell you much. Did not find a specific root cause but reassigning all certificates and scep profiles did the trick. 

PS. It can be difficult to verify if the SCEP certificate was actually issued on the device, instead use "My Certificates" app in the work profile to see if SCEP was issued. Hope everything works out for you!

Hi @Petri Limnell, thanks for the question! There is no current support for Google backup to personal profile, but we appreciate your feedback! Please share your interest through UserVoice. Thanks!

Occasional Visitor

We're having a really strange behaviour on the apps side: all the Google Play Store Managed Apps we've deployed now show up as "Not Applicable" on Android Corporate-Owned Work Profile enrolled devices. Yet they've clearly been installed during enrollment, so this is really weird ... any ideas?

 

PS- App protection policy is really welcome news! Keep it up guys!!

New Contributor

Where are the work profile configuration policies for this configuration? I am missing settings like the some of the ones below in the corp-owned profile. Ex. "Data sharing..., Work profile notifications..., Display work contact caller-id in personal profile, Allow widgets from work profile apps, etc".

 

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