Time flies by so fast - An expression we all have used in many aspects of our lives. Time flies when you're having fun. Do we have to go now? They sure do grow up quickly. As a father of one, with one on the way, I truly didn't fully understand what this meant until I became a parent. Watching your children grow, making friends and seeing them develop into so much more...
...it simply goes by way too fast.
Then there is technology. From Windows 95 to Windows 10. From the first iPhone to iPhone 12. Technology is continuously being pushed beyond it's limits to deliver more than it what was originally developed for.
Our MS Teams "Adoption App" (Boost your technology adoption efforts with this single MS Teams app) that was shared earlier this year, has received a lot of praise since it was just launched this past January. With praise, comes requests, comments and suggestions...and we wanted to let you all know....we heard you! So let's get right down to it...
1. Name Change- We began to think theAdoption App (V1)was one that managed information within a single hub that was easily accessible. Which helped us to make the easy decision of renaming toAdoption Hub (V2).
2. Logo Change- Following the hub theme, we believe the new logo is a better representation of what the app actually does.
3. Bot - We sped up our idea to include a bot. It was one of the top top top conversations we had with our peers and our customers. Bots have so much to bring to the table when it comes to providing information out to end users.
4. GCC Friendly- The Adoption App (V1) is now Government Community Cloud (GCC) friendly. Working with fellow CSMs, we were able to add additional documentation to support the processes of a GCC tenant.
Now it is time to for Aaron Porzondek and I to thank a select group of very special individuals. They have inspired us, supported us, coached us and have joined us.
Christian Howe- Honestly. Aaron and I wouldn't be here at all if it weren't for Christian taking the time to show us the "origin app" if you will. Which inspired us to learn more about this framework and build out what the Adoption Hub is today.
Na-Young KwonandJace Moreno- With your unwavering support and continued guidance, it has motivated us to discover and find challenges to push us further along our Teams as a Platform journey.
Matt HickeyandErik Olsson- Bots. Bots. And more bots. Thank you both for educating and ramping us up on Power Virtual Agents (PVA) bots. Having a bot within the Adoption Hub will certainly help end users with the understanding of technologies within an organization, such as MS Teams.
Glenn BlinckmannandJeff Hicks- What started out as a show-and-tell of the Adoption App (V1), who knew it would lead to a great partnership between two OUs (MS talk). With Glenn's and Jeff's knowledge of how things need to be achieved within GCC, we were able to add GCC friendly instructions into Adoption App (V1) deployment guides.
HLS MW CSMs- Your encouragement, your ideas, your contributions, have greatly influenced our thought processes and decisions to take the direction we did of "platformizing the MW CSM playbook", to help our customers and our fellow CSMs.
And to show our gratitude to you all and to the many others who have supported us...