Transfer call with Resource Account
A call queue has been assigned a calling ID using a resource account. When making an outbound call the option is there to use the resource account to make the outbound call. But when transferring a call, the option to select the resource account isn't there. The user hasn't got a Calling Plan assigned, thus also no phone number. But that isn't stopping the user to make an outbound call using the phone number of the resource account. Is forwarding a call using the phone number of the resource account an option that can be made available and if so, how do I enable this option?