Forum Discussion

Brass Contributor

Mar 22, 2020

Updating Display Name

Hi, How do we provide user access to update their own email display name? From the Exchange Admin site, I can see there is a Roles which provide Profile Information update. How do I assigned this...

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MVP

Hi CL, that's considered cloud-only. Hence, it should work.

Brass Contributor

Mar 29, 2020

Hi Michel, that's the problem I'm facing, it doesn't work. When user login to their Account, the "Edit" button is not available, and they get a "Why can't I edit?" link (refer screenshot).

Do I need to assigned any Admin Roles under the Active User section of their profile in Admin Portal? (refer screenshot)

Thanks.

VasilMichev
MVP
Mar 29, 2020
Pablo_Barros unfortunately the old OWA settings UI doesn't seem to be available for all mailboxes, but the OP can certainly try accessing it directly via the following URL: https://outlook.office.com/owa/?path=/options/myaccount

FWIW, I pinged DavidLos on this, and his recommendation was to use the O365 profile page. Which doesn't seem to conform to role policies.
Pablo_Barros
Copper Contributor
Mar 29, 2020
cllee

When you are in My account go to settings like shown in my screenshots
cllee
Brass Contributor
Mar 29, 2020
Pablo_Barros

Hi, Yes, the My Account page is the page where user are not able to edit their profile. As the "Edit" button is not available.

This is the "My account" page:
Pablo_Barros
Copper Contributor
Mar 29, 2020
cllee

Hi!

Yo need to access to My account first.
cllee
Brass Contributor
Mar 29, 2020
Pablo_Barros

Hi, Which portal is that? I am not able to see such view on my account (Outlook.com):

Under View all Outlook settings:
Pablo_Barros
Copper Contributor
Mar 29, 2020
cllee

Users can change their info here:

Step 1

Step 2

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