Spoofed email from @micrsoft.com landed in my VP's inbox.

[Robert Woods]

Spoofed email from @micrsoft.com landed in my VP's inbox. How? Headers indicate dmarc failure, but Microsoft's Reject Policy was not respected by their own servers, then the mail was delivered directly to the inbox. He had an aneurysm. 

Headers below if anyone cares to help me figure out why it did not get rejected per Microsoft's DMARC Policy. 

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Date: Tue, 10 Jul 2018 08:42:12 -0900
To: <redacted@pepsicenter.com>
From: Microsoft Support Team <no-reply.7nul5p0b@microsoft.com>
Subject: We found request on your account on July 10, 2018, 08:42 AM
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MIME-Version: 1.0

[#2]

Support says they see a rule that may be causing the issue in the Mailbox that I can not see when viewing the rules online. They want me to use MFCMAPI tomorrow to try to locate the rule and remove it. They are not sure this is the root cause but they want to try it anyway. They state it is a rule called Junk Email Rule, with no actions associated with it. 

Not sure why this would apply, because DMARC failures for Micrsoft.com should result in a straight up reject from the server at time of delivery according to their published policy.

https://mxtoolbox.com/SuperTool.aspx?action=dmarc%3amicrosoft.com&run=toolpage 

v=DMARC1; p=reject; pct=100; rua=mailto:d@rua.agari.com; ruf=mailto:d@ruf.agari.com; fo=1

Tag TagValue Name Description

v	DMARC1	Version	Identifies the record retrieved as a DMARC record. It must be the first tag in the list.
p	reject	Policy	Policy to apply to email that fails the DMARC test. TagValue can be 'none', 'quarantine', or 'reject'.
pct	100	Percentage	The percentage tag tells receivers to only apply policy against email that fails the DMARC check X amount of the time.
rua	mailto:d@rua.agari.com	Receivers	List of URIs for receivers to send XML feedback to. URIs are required to be added in the format of 'mailto:address@example.com'.
ruf	mailto:d@ruf.agari.com	Forensic Receivers	List of URIs for receivers to send Forensic reports to. URIs are required to be added in the format of 'mailto:address@example.com'.
fo	1	Forensic Reporting	Forensic reporting options. The value of this tag is a colon-separated list of characters. Possible values: (0) to generate reports if all underlying authentication mechanisms fail to produce a DMARC pass result, (1) to generate reports if any mechanisms fail, (d) to generate report if DKIM signature failed to verify, (s) if SPF failed. If no ruf tag is specified, this tag will be ignored.

[#3]

Sounds like you're expecting the DMARC reject to result in an outright rejection of the message.

From that header info, the message was marked as SCL 5 (spam).

Per this article:

Currently, for all customers of Office 365 – ATP and non-ATP - messages that fail DMARC with a policy of reject or quarantine are marked as spam and usually take the high confidence spam action, or sometimes the regular spam action (depending on whether other spam rules first identify it as spam). Intra-org spoof detections take the regular spam action. This behavior does not need to be enabled, nor can it be disabled.

So, outright rejection is never the outcome. This makes sense from the perspective that Microsoft would not want to be discarding (losing) email from senders who have made a mistake with their DMARC records, and also because of the impact it would have on things like forwarding and mailing lists. But, the header info is written there for customers (you) to make more aggressive filtering decisions using mail flow rules if you wish.

The question is then why an SCL 5 mail made it to the user's inbox. That could be due to the spam filter policy that has been configured for that user, or as Support has suggested to you, a hidden mailbox rule. So keep investigating that angle.

[#4]

Thank you for the information Sir. I was definitely under the Impression that a Reject policy would result in mail being dropped if non compliant with the policy. So, in all actuality, is there a difference in what happens with Reject Vs. Quarantine? Seems both policies would just result with mail being delivered to Junk.

[#5]

Correct. Office 365 currently treats them the same, according to that doc I linked to.