SOLVED

Security Update For Exchange Server 2016 CU18 (KB4581424) Installation Error

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Occasional Contributor

Hi All,

 

I was trying to Install the Security Update For Exchange Server 2016 CU18 (KB4581424).

Exchange_2016_CU18_KB4581424_07.jpgExchange_2016_CU18_KB4581424_08.jpg

I have created an MSI Logfile

msiexec /p "Exchange2016-KB4581424-x64-en.msp" /L*V "D:\Install\CU18\KB4581424.log"

 

Property(C): InstallerIcon = insticon
Property(C): INTERIMUPDATEINSTALLEDPROPERTY = 4581424
Property(C): KB4581424 = KB4581424
Property(C): msgINTERIMUPDATEDETECTED = Unable to install because a previous Interim Update for Microsoft Exchange Server 2016 Cumulative Update 18 has been installed. Please use Add/Remove Programs to uninstall the Interim Update before running this setup again.
Property(C): msgRequiresProc = The version of this file is not compatible with the version of Microsoft Exchange Server 2016 Cumulative Update 18 that you're running. Check your computer to see whether you need an x64 (64-bit) or x86 (32-bit) version of this file.
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): Progress1 = Installing
Property(C): Progress2 = installs
Property(C): PROMPTROLLBACKCOST = P
Property(C): RemoveIcon = removico
Property(C): RepairIcon = repairic
Property(C): UninstallTitle = Microsoft Microsoft Exchange Server 2016 Cumulative Update 18 Uninstall
Property(C): UpdateName = Security Update for Exchange Server 2016 Cumulative Update 18 (KB4581424)
Property(C): UpdateTitle = Exchange Server 2016 Security Update
Property(C): Wizard = Setup Wizard
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): UserLanguageID = 2055
Property(C): CostingComplete = 1
Property(C): PrimaryVolumeSpaceRemaining = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): OutOfDiskSpace = 0
Property(C): REINSTALL = Mailbox,AdminToolsNonGateway,AdminTools,ClientAccess,Bridgehead,UnifiedMessaging,FrontendTransport,Cafe
Property(C): _DE719807E5074E91B89E6C26461BB56C.AllowRemoval = 1
Property(C): _DE719807E5074E91B89E6C26461BB56C.PatchCode = {DE719807-E507-4E91-B89E-6C26461BB56C}
Property(C): PATCHNEWPACKAGECODE = {DE719807-E507-4E91-B89E-6C26461BB56C}
Property(C): PATCHNEWSUMMARYSUBJECT = Security Update for Exchange Server 2016 Cumulative Update 18 (KB4581424) 15.1.2106.3
Property(C): PATCHNEWSUMMARYCOMMENTS = Security Update for Exchange Server 2016 Cumulative Update 18 (KB4581424) 15.1.2106.3
Property(C): QFEUpgrade = 2
Property(C): SystemLanguageID = 2055
Property(C): ComputerName = ICESRV06
Property(C): UserSID = S-1-5-21-2172137609-3848174251-3393784778-500
Property(C): LogonUser = administrator
Property(C): ScreenY = 1345
Property(C): ScreenX = 1004
Property(C): EXECUTEACTION = INSTALL
Property(C): MsiTrueAdminUser = 1
Property(C): PhysicalMemory = 16384
Property(C): Intel = 6
Property(C): Msix64 = 6
Property(C): MsiAMD64 = 6
Property(C): ShellAdvtSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): GPTSupport = 1
Property(C): AdminUser = 1
Property(C): VirtualMemory = 20642
Property(C): ServicePackLevelMinor = 0
Property(C): TTCSupport = 1
Property(C): CaptionHeight = 23
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): MsiNTProductType = 3
Property(C): VersionMsi = 5.00
Property(C): CLIENTPROCESSID = 1976
Property(C): VersionDatabase = 405
Property(C): ACTION = INSTALL
Property(C): PRODUCTLANGUAGE = 1033
Property(C): ServicePackLevel = 0
Property(C): BorderTop = 1
Property(C): PrintHoodFolder = C:\Users\administrator.CORP\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\administrator.CORP\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): ProductToBeRegistered = 1
Property(C): UILevel = 5
Property(C): NetHoodFolder = C:\Users\administrator.CORP\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): FavoritesFolder = C:\Users\administrator.CORP\Favorites\
Property(C): AppDataFolder = C:\Users\administrator.CORP\AppData\Roaming\
Property(C): PersonalFolder = C:\Users\administrator.CORP\Documents\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\ADMINI~1.COR\AppData\Local\Temp\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): WindowsVolume = C:\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): CheckUrlResponseResult = 1
Property(C): IsCrlBitEnabledResult = 1
Property(C): SendToFolder = C:\Users\administrator.CORP\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): LocalAppDataFolder = C:\Users\administrator.CORP\AppData\Local\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): MyPicturesFolder = C:\Users\administrator.CORP\Pictures\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): ProductState = 5
Property(C): PackageCode = {F330F558-8805-450A-8B83-604A76257587}
Property(C): PATCH = D:\Install\CU18\Exchange2016-KB4581424-x64-en.msp
Property(C): CURRENTDIRECTORY = D:\Install\CU18
Property(C): MsiLogFileLocation = D:\Install\CU18\KB4581424.log
Property(C): ROOTDRIVE = C:\
Property(C): VersionNT = 603
Property(C): VersionNT64 = 603
Property(C): WindowsBuild = 9600
Property(C): Time = 11:02:07
Property(C): VersionHandler = 5.00
Property(C): MediaSourceDir = 1
Property(C): OriginalDatabase = C:\Windows\Installer\ea595.msi
Property(C): DATABASE = C:\Windows\Installer\ea595.msi
Property(C): Installed = 00:00:00
Property(C): MsiWin32AssemblySupport = 6.3.14393.0
Property(C): USERNAME = Windows User
Property(C): MsiRunningElevated = 1
Property(C): RedirectedDllSupport = 2
Property(C): TextHeight = 16
Property(C): BorderSide = 1
Property(C): RunCommandResult = 0
Property(C): msgInterimIncorrectRollup = Installation cannot continue. The Setup Wizard has determined that this Interim Update is incompatible with the current Microsoft Exchange Server 2016 Cumulative Update 18 configuration.
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): CLIENTUILEVEL = 0
Property(C): _DE719807E5074E91B89E6C26461BB56C = D:\Install\CU18\Exchange2016-KB4581424-x64-en.msp
=== Logging stopped: 15.10.2020 11:02:07 ===
MSI (c) (B8:20) [11:02:07:190]: Product: Microsoft Exchange Server - Update 'Security Update for Exchange Server 2016 Cumulative Update 18 (KB4581424) 15.1.2106.3' could not be installed. Error code 1603. Additional information is available in the log file D:\Install\CU18\KB4581424.log.

MSI (c) (B8:20) [11:02:07:193]: Windows Installer installed an update. Product Name: Microsoft Exchange Server. Product Version: 15.1.2106.2. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Security Update for Exchange Server 2016 Cumulative Update 18 (KB4581424) 15.1.2106.3. Installation success or error status: 1603.

MSI (c) (B8:20) [11:02:07:194]: Note: 1: 1729
MSI (c) (B8:20) [11:02:07:197]: Transforming table Error.

MSI (c) (B8:20) [11:02:07:199]: Transforming table Error.

MSI (c) (B8:20) [11:02:07:199]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (B8:20) [11:02:07:202]: Transforming table Error.

MSI (c) (B8:20) [11:02:07:204]: Transforming table Error.

MSI (c) (B8:20) [11:02:07:204]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (B8:20) [11:02:07:204]: Product: Microsoft Exchange Server -- Configuration failed.

MSI (c) (B8:20) [11:02:07:210]: Windows Installer reconfigured the product. Product Name: Microsoft Exchange Server. Product Version: 15.1.2106.2. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

MSI (c) (B8:20) [11:02:07:237]: Grabbed execution mutex.
MSI (c) (B8:20) [11:02:07:237]: Cleaning up uninstalled install packages, if any exist
MSI (c) (B8:20) [11:02:07:239]: MainEngineThread is returning 1603
=== Verbose logging stopped: 15.10.2020 11:02:07 ===

 

Any Ideas?

 

Regards

Andres

3 Replies
best response confirmed by Andres Bohren (Occasional Contributor)
Solution

Solved:

The Installation was incomplete and resulted in disabled Services. Enabling and starting the Services lead to a successful installation of the Security Update.

 

Regards

Andres

@Andres Bohren Which service exactly did you re-enable? I am having the same issue unfortunately. Thanks!

@John_Fischer 

Hi John

 

#Set Exchange Services to Auto and Start them
Get-Service -Name MSE* | Set-Service -StartupType Automatic
Set-Service -Name MSExchangeImap4 -StartupType Disabled
Set-Service -Name MSExchangeIMAP4BE -StartupType Disabled
Set-Service -Name MSExchangePop3 -StartupType Disabled
Set-Service -Name MSExchangePOP3BE -StartupType Disabled
Write-Host "Starting Services..."
Get-Service -Name MSE* | where {$_.StartType -ne "Disabled"} | Start-Service

 

And also some depending Services like IIS, Search etc.

 

Regards

Andres