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Jesper Stein's avatar
Jesper Stein
Brass Contributor
Oct 13, 2017

Retention Policys

We have a discussion around retention policys.

 

My colleage says that a user can hard-delete an item from his/hers mailbox and this will not be preserved by the retention policy, therefor the admin (us) can not find it again.

 

I belive that when an item is deleted or hard-deleted, it will never leave the "Recoverable Items Folder" until it do not apply to a retention policy.

 

What is the correct answer?

  • It's another name clash, but in all fairness the old ones (configurable via the EAC) did not "retain" anything. On the contrary, they were only used to delete/archive items, which is kinda the opposite of retention. The new ones, configurable via the SCC, act across the service and do actual retention.

  • Depends on which version of "retention policies" you're talking about :) The ones you configure from the EAC do NOT preserve items. The ones you configure in the SCC do.

    • Ivan54's avatar
      Ivan54
      Bronze Contributor
      interesting, I did't know that.
      • It's another name clash, but in all fairness the old ones (configurable via the EAC) did not "retain" anything. On the contrary, they were only used to delete/archive items, which is kinda the opposite of retention. The new ones, configurable via the SCC, act across the service and do actual retention.

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