Forum Discussion
Jimmy_Comer
Feb 10, 2017Copper Contributor
Requesting a review of a blocked link - Safe Links Advanced Threat Protection
We receive several emails from companies that use a particular click counting service that appears to have been flagged as malicious by Advanced Threat Protection. Is there a way for me to request th...
- Feb 10, 2017
Yes, read the last item in the FAQ here: https://technet.microsoft.com/en-us/library/mt789012(v=exchg.150).aspx
Well, read the whole FAQ, it's great! :)
Catalin Mircea Streang
Jul 31, 2018Copper Contributor
Hi Microsoft,
Do you have any updates on this ? It would be efficient, office 365 wise, to have a place where to submit safe links false positives.
Thanks in advance!
ragnar286
Jul 28, 2020Copper Contributor
For submitting URL for re-valuation, you can refer the beow article:
- abaker10Feb 28, 2023Copper Contributor
Did any of you have any resolution to this? We're experiencing similar issues as a SaaS provider.
- matjazsJul 28, 2022Copper ContributorHi everyone...we are starting to see same behavior for our domain...being blocked by safelinks. Did anyone here manage to solve this issue..?
Thanks! - nicholaswestleyJul 12, 2021Copper Contributor
We are currently having exactly the same problem. Everything on our domain is being blocked by safelinks. Did you find a solution to this issue? To get Microsoft to re-evaluate your domain?
Thanks a lot
- zach__morenoJun 28, 2021Copper Contributor
Bookeo_Help +1 we have experienced something similar and can find no ways to petition our links for review, despite Microsoft being customers and our SaaS being Microsoft Approved Vendors. How do we remove our links from Office 365 Safe Links?
- Bookeo_HelpMar 31, 2021Copper Contributor
ragnar286 we have same problem here. The article you point to links to Office 365 "Security & Compliance Center". To access that, one needs to have a subscription to Office 365 for Business Premium. One should not be required to a paid subscription just to submit a URL for evaluation/review.
We are a SAAS company who sends lots of emails with links to perform various actions as result of the customer reservation. Only in the last few days we have noticed ATP Safe Links is blocking (or at least showing a warning message) all the links in our emails. This is not just for one Office account.
Where do we submit these links for re-evaluation, without having to subscribe to your office suite?