Forum Discussion
Question on Issues with Exchange Online
So, I have had a few support tickets open for a couple weeks now, and one that I opened late last week as we have a percentage of users that cannot access using Outlook desktop. The gist of our i...
So this is happening again.
After 4-5 days it was resolved last time... apparently "a recent update cased the issue"... not really sure what it was, but our users were not able to use Outlook desktop or mobile, EAS, etc. Outlook on the Web was the only functioning email client.
So, it started again yesterday just after midnight, so we are entering our second day with an increasing count of users who cannot use Outlook desktop or mobile, EAS, etc. Again - Outlook on the Web is the only functional means of accessing email for a growing number of users.
Anyone have any thoughts? I really wish I could actually talk to someone in support who is not an "ambassador"...
:(
You can, go to your office 365 admin center under support tab, and submit a new request. You should be able to get in touch with Support that should be able to assist.