Aug 07 2017 10:11 AM
Have a couple users reporting that when they open the app it is telling them that the App is trying to download an update. It has been like that for several hours.
I tried a clean install of the app on my phone and I can't get past the Device Admin screen as it flashes on then off.
Anyone else seeing similar?
Aug 07 2017 12:34 PM
Aug 07 2017 12:50 PM
We are a Government tenant and the OWA app is our only option.
Aug 07 2017 12:58 PM
Some plans don't support Outlook for iOS and Android for compliance reasons I assume, primarily the Government plans. That's why the app is still a round or at least one reason. Support is murky I think, the Android version never left pre-release, so I think it may not be supported, the iOS version might be different. Great if they could retire the app entirely, it's abandonware anyway effectively and it's not doing anyone any favours.
Aug 07 2017 05:40 PM
Outlook.com app can not negoitate a filtering proxy which exists in many corporate and government environments.
OWA app does work. - or used to work.
Aug 07 2017 05:42 PM
Yes - not working in IOS this morning here.
Aug 08 2017 05:30 AM
Talked to Support yesterday and they said that there are some backend servers that keep crashing that is causing the OWA mobile app to fail. He said it may be 3 - 4 days before a resolution is pushed out to those servers.
His suggested work around was to use the built in mail app on a mobile device.
Aug 08 2017 12:55 PM
That is not a great answer. We use O365 MFA and the native mailers on the phone need to use an App Password which is messy. OWA app or OUTLOOK.COM app are the only two apps that work well with MFA and O365.
Aug 08 2017 12:58 PM
No official word from Microsoft yet, but so far OWA is working again for a few of us.
Oct 01 2017 02:13 PM
Not been able to load OWA for Android on my S8 since Friday. Have now tried downloading the outlook, but no calendar synchroniasation - any ideas would be very helpful please?
Oct 02 2017 07:40 AM
Try to remove updates to Chrome and/or Android Web Services.