Forum Discussion
OWA for Android app not working
Have a couple users reporting that when they open the app it is telling them that the App is trying to download an update. It has been like that for several hours. I tried a clean install of the app...
Talked to Support yesterday and they said that there are some backend servers that keep crashing that is causing the OWA mobile app to fail. He said it may be 3 - 4 days before a resolution is pushed out to those servers.
His suggested work around was to use the built in mail app on a mobile device.
That is not a great answer. We use O365 MFA and the native mailers on the phone need to use an App Password which is messy. OWA app or OUTLOOK.COM app are the only two apps that work well with MFA and O365.
No official word from Microsoft yet, but so far OWA is working again for a few of us.
