Forum Discussion
iphone native mail app not deleting emails on exchange (EXO)
I am not sure if this is the right forum, but here it goes. My new iPhone 11 has a great feature for mass deleting email. I select all the emails and click "trash" and the emails appear deleted. ...
I’m having the same issue. Most articles seem to refer to an older iOS version, so those instructions are no longer valid. Anyone have any other ideas?
Scroll down to "Edit mailbox settings" and make sure that Deleted Mailbox setting is set to "Trash" and not "Archive".
- Thanks. To confirm, on the iPhone >settings>mail>accounts>then I select the account in question> account>advanced settings.... Then it says "move discarded messages into DELETED or ARCHIVE".. It is currently set to deleted. Not sure I'm in the right place, as I don't see the option for "trash". Thanks!
- So I managed to fix it. Delete account from iPhone. Add account back to iPhone... done. Now it works. Just takes a while for it to sync. Apple sure has its share of issues.
- Go to iPhone Settings -> Accounts & Passwords -> your email account -> Advanced -> INCOMING SETTINGS -> Delete from server, you can check NEVER, SEVEN DAYS, or WHEN REMOVED FROM INBOX, just choose WHEN REMOVED FROM INBOX. Then when you delete a email on iPhone, it will delete on email server.
