Forum Discussion
Chris Parker
Apr 24, 2017Iron Contributor
I created an Exchange Online mailbox but it doesn't appear in on-prem EAC. How do I fix?
I discovered this issue because the CRM for Outlook add-in (the modern one, not the full client) complained that a new user was not logging in with the same email address and is Dynamics 365. I c...
- Apr 25, 2017
Hi Chris,
You can do softmatch SMTP to your user https://support.microsoft.com/en-us/help/2641663/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization
Then this article can help you http://techgenix.com/match-office-365-mailbox-new-premises-user-hybrid-deployment/
Lorenzo Moore
Copper Contributor
Try these commands on your on-premise exchange management shell
Enable-MailUser -Identity <email address> –ExternalEmailAddress <onmicrosoft.com email address>
Enable-RemoteMailbox <username>
jn1646
Jan 18, 2021Copper Contributor
Lorenzo Moore This is exactly what I was looking for thank you!