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Zohaib_Yousuf's avatar
Zohaib_Yousuf
Copper Contributor
Aug 13, 2024

how to increase receive message size in exchange server 2016 in hybrid environment?

i have set maximum send size is 35 MB and receive size is 45 MB. but when i send email from outside around 30MB so give me below error that limit is 35 MB, Although i have set 45 MB in receive connector and transport as well. please suggest.

Error: 

 

 

i have configured following configuration. 

 

  • Hi again Zohaib_Yousuf
    I think I found what the issue could be, I took a look at your original screenshot again and noted that your MaxSendLimit on the Organisation level is set to 35 MB

    According to this documentation, external recipients that send emails to your organisations are targeted by this limit as well, see the screenshot below

     

    With this in mind, I believe that if you change the MaxSendSize to the wanted value these NDR´s should stop. 

     

    Set-Transportconfig -MaxSendSize "45MB"

     

    Let me know if that helps

     

    Kind Regards
    Oliwer

     

  • HiZohaib_Yousuf !

     

    Have you checked the recipients mailbox so that it doesn't have different limits set on it? 

    Get-Mailbox -Identity "Mailbox Name" | fl MaxReceiveSize

     

    Have you also verified if any Transport rules might set other limits? 

    Is the recipients mailbox in Exchange Server or Exchange Online? 

    Is your Exchange server the first point of contact in your email flow? 

     

    Let me know if further assistance is needed! 

     

    Kind Regards
    Oliwer Sundgren

    • Zohaib_Yousuf's avatar
      Zohaib_Yousuf
      Copper Contributor

      oliwer_sundgren 

      issue is just on-premise exchange users. Just on-premise user unable to receive email more than 35 MB. no issue on exchange online users.

       

      • oliwer_sundgren's avatar
        oliwer_sundgren
        Steel Contributor

        Hi again Zohaib_Yousuf
        I think I found what the issue could be, I took a look at your original screenshot again and noted that your MaxSendLimit on the Organisation level is set to 35 MB

        According to this documentation, external recipients that send emails to your organisations are targeted by this limit as well, see the screenshot below

         

        With this in mind, I believe that if you change the MaxSendSize to the wanted value these NDR´s should stop. 

         

        Set-Transportconfig -MaxSendSize "45MB"

         

        Let me know if that helps

         

        Kind Regards
        Oliwer

         

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