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T-B-P's avatar
T-B-P
Copper Contributor
Jun 14, 2019

How many licenses Exchange Online Plan 1

Hi I cant seem to get an answer for the below from Microsoft, I have been told to set up a trial. 1 employee with 2 domain names. My question is how many licenses would be needed for the below 6 e...
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    Jun 15, 2019
    Yeah, that’s correct - and Vasil is right. It is a bit of a rock and a hard place situation. I guess you can put it two ways

    1.) If cost is an issue you can look to go with shared mailboxes unsupported, probably breaking the licence agreement or with limited functionality for what you ideally want. Shared mailboxes do work with Outlook Desktop and OWA. People have - for some time configured shared mailboxes via IMAP in the Outlook app for IOS for example, however, this isn’t great for a clean experience.

    2.) Go with a higher cost and use standard mailboxes. If you don’t need to use the mailboxes in Outlook for desktop and only the web and on mobile then Kiosk mailboxes are the way to go which are cheaper than Exchange Online mailboxes.

    Ultimately, with SMB’s, this is a very grey area because lots want the functionality without the cost involved. Unfortunately, trying to use shared mailboxes as if they standard mailboxes has these kind of issues.

    In short, if you aren’t bothered about mobile, then it would probably be the one licence and shared mailboxes.

    Hope that clarifies!

    Best, Chris

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