Forum Discussion
How many licenses Exchange Online Plan 1
- Yeah, that’s correct - and Vasil is right. It is a bit of a rock and a hard place situation. I guess you can put it two ways
1.) If cost is an issue you can look to go with shared mailboxes unsupported, probably breaking the licence agreement or with limited functionality for what you ideally want. Shared mailboxes do work with Outlook Desktop and OWA. People have - for some time configured shared mailboxes via IMAP in the Outlook app for IOS for example, however, this isn’t great for a clean experience.
2.) Go with a higher cost and use standard mailboxes. If you don’t need to use the mailboxes in Outlook for desktop and only the web and on mobile then Kiosk mailboxes are the way to go which are cheaper than Exchange Online mailboxes.
Ultimately, with SMB’s, this is a very grey area because lots want the functionality without the cost involved. Unfortunately, trying to use shared mailboxes as if they standard mailboxes has these kind of issues.
In short, if you aren’t bothered about mobile, then it would probably be the one licence and shared mailboxes.
Hope that clarifies!
Best, Chris
That said, your scenario makes no sense. Why would you have a mailbox and a shared mailbox with the same addresses?
You would just create the one mailbox and share from there assuming you had other people in your tenant besides the individual which would need licensed as well.
Or if what you are trying to do is have a separate mailbox for things that the user can access then you can setup the shared mailboxes as additional mailboxes on the Outlook.
Anyway, just one license is required.
Hi Chris its just the 1 employee but I require 6 email addresses, not sure if im on the wrong track but I thought I would need to use shared mailboxes?
ChrisWebbTech wrote:
However you cannot have duplicate email aliases in the org as they are unique.Would info@mydomain-1.com.au & info@mydomain-2.com.au be duplicate aliases?
ChrisWebbTech wrote:
That said, your scenario makes no sense. Why would you have a mailbox and a shared mailbox with the same addresses?I don't understand what you mean?
ChrisWebbTech wrote:
Or if what you are trying to do is have a separate mailbox for things that the user can access then you can setup the shared mailboxes as additional mailboxes on the Outlook.Can you explain this more for me?
Thanks
- You can have one mailboxes with 6 aliases so they all go to the one mailbox if that’s the only requirement.
- The best questions to ask here are
1.) How many of those 6 addresses do you need to reply to people as? All 6 or only 1?
2.) Do you want to keep the mail separate for those 6 addresses or in only 1 mailbox?
3.) Do you need to do 1 and 2 above on a mobile phone
That should point us in the right direction!
Best, Chris
No, info@mydomain-1.com.au & info@mydomain-2.com.au will not count as duplicate. You might get into some troubles creating them from the UI, as it has the bad habit of enforcing uniqueness for the mailnickame attribute (the part in front of the @ sign), but you can work around it by creating them via PowerShell.
So if you create a single user account and one or more shared mailboxes for the other email addresses, you would only need a single license.
