Focused inbox stopped working on mobile App

Copper Contributor
Good morning,

I have noticed that the focused inbox (previously working) stopped to work on the mobile app and had moved all the mails from other in the focused inbox.

However, on the desktop application the two are still separated correctly.

Trying to move mails from focused to other on the mobile app fails.

Thanks for any advice
1 Reply

@Hendrik_Rusche You can try to disable and re-enable focus inbox on the Outlook mobile app in the settings. If Outlook and OWA shows the focused inbox, and the mobile app doesn't, I would suggest to re-install it and see if it works. Otherwise, opening an in-app support request is probably the best thing you can do here.