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Guillaume365's avatar
Guillaume365
Copper Contributor
May 11, 2023

Exchange rule issue with "Prepend the subject of the message with"

Dear all, I am encountering an issue that I have been unable to resolve despite researching extensively online. Contextually, I need to forward all incoming emails from a distribution list to a sha...
admin
exchange online
office 365
rule
Deleted's avatar
Deleted
Could you please post the output of Get-TransportRule for this rule (with anonymized data where necessary)?
Guillaume365's avatar
Guillaume365
Copper Contributor
May 15, 2023

Dear Deleted,

I apologize for the delayed response. Upon investigation, it was discovered that the Distribution List had already been triggered by an Outlook Web App Rule. Even after removing the rule, my exchange rule still wasn't functioning. Neither of my actions were working.

However, I noticed that if I replace the Distribution List with a Microsoft 365 List (originally "email address removed for privacy reasons," but with a new alias "@mydomain.org" set as default), the same exchange rule works well.

Could this be a compliance issue?

Best regards,

 

  • Deleted's avatar
    Deleted
    May 15, 2023
    I am not familiar with Office 365, I work "on premise". I'm sorry I can't help you here.
    • Guillaume365's avatar
      Guillaume365
      Copper Contributor
      Jun 02, 2023

      Deleted i finaly find the solution, this may help other people who are stuck like me.

      The only one fact that my rule was not working was that we can't use the condition "the recipient is" if recipient is a Distribution List, you must use the condition "includes any of these recipients in the To or Cc box:"

       

      I hope this will help.

       

      • Jonas Bengtsson's avatar
        Jonas Bengtsson
        Copper Contributor
        Nov 08, 2023

        Guillaume365 

        Thank you! Had exactly the same problem. This worked perfect!!

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