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Guillaume365's avatar
Guillaume365
Copper Contributor
May 11, 2023

Exchange rule issue with "Prepend the subject of the message with"

Dear all, I am encountering an issue that I have been unable to resolve despite researching extensively online. Contextually, I need to forward all incoming emails from a distribution list to a sha...
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Guillaume365's avatar
Guillaume365
Copper Contributor

Deleted Thanks for you prompted reply. Yes I also tested to invert the 2 actions, and I get the same behavior.

Deleted's avatar
Deleted
May 11, 2023

Guillaume365 What about the original recipient: does he get a modified subject line?

  • Guillaume365's avatar
    Guillaume365
    Copper Contributor
    May 11, 2023
    Both received the same email with same subject. 😕
    • Deleted's avatar
      Deleted
      May 11, 2023
      Could you please post the output of Get-TransportRule for this rule (with anonymized data where necessary)?
      • Guillaume365's avatar
        Guillaume365
        Copper Contributor
        May 15, 2023

        Dear Deleted,

        I apologize for the delayed response. Upon investigation, it was discovered that the Distribution List had already been triggered by an Outlook Web App Rule. Even after removing the rule, my exchange rule still wasn't functioning. Neither of my actions were working.

        However, I noticed that if I replace the Distribution List with a Microsoft 365 List (originally "email address removed for privacy reasons," but with a new alias "@mydomain.org" set as default), the same exchange rule works well.

        Could this be a compliance issue?

        Best regards,

         

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