Forum Discussion
Did I miss the announcement of the end of support for SMS messaging from Exchange Online?
Some of our users have been using SMS alerts from exchange online as described here. https://support.office.com/en-us/article/text-messaging-notifications-in-outlook-web-app-4154bd15-4f2b-4854-8297-1...
Hi Adrian Hyde
Searched - nothing to say that the functionality has been deprecated.
Follow the link Victor provided (https://outlook.office.com/owa/?path=/options/textmessaging) and it will take you to the Text Messaging section under General mailbox options
Select Set Up Text Messaging and it will give you the options
AFAIK on 365 this is for Web App Only, so wouldn't likely appear in the ribbon.
Hope that answers your question.
Best, Chris
Thanks Adrian Hyde
Glad we have a solution and that you can now do this.
Not all of the existing functionality is in the new Outlook experience yet. I had another example the other day where a user had to switch back to use retention tags in OWA which are also not there yet. I guess this is why there is a period of coexistence between the two experiences.
I would assume all the functionality will be there going forward unless Microsoft issue a list of deprecated items.
Hope I have managed to answer your question! If I have please set a like and solution to the response. Hope to answer more of your questions in the future!
Best, Chris
Glad we have a solution and that you can now do this.
Not all of the existing functionality is in the new Outlook experience yet. I had another example the other day where a user had to switch back to use retention tags in OWA which are also not there yet. I guess this is why there is a period of coexistence between the two experiences.
I would assume all the functionality will be there going forward unless Microsoft issue a list of deprecated items.
Hope I have managed to answer your question! If I have please set a like and solution to the response. Hope to answer more of your questions in the future!
Best, Chris
ChrisHoardMVP- I guess this was indeed an omen of things to come! SMS capability is going away.
Feature update: new Outlook on the web - retiring ability to edit text messaging notifications
MC178212
Plan For Change
Published On : April 23, 2019
"We will continue to support text messaging notifications for users who have it enabled for roughly one year after we retire edit capabilities."
- Yeah, I had a feeling they were winding it down. Thanks Adrian Hyde for confirmation this is the case - and confirmation on the eventual fate of this functionality.
Best, Chris
