Forum Discussion
Copied sent items of shared mailbox not recognized by 3rd party mail systems
We have in Office 365 / exchange online, multiple shared mailboxes where the option MessageCopyForSentAsEnabled is true. This way as somebody sent an email with the shared mailbox as sender, it doesn...
Well, you can always leave feedback on this with your Microsoft TAM and even ask for a design change, but to be honest I don't find it that big of a deal.
We still have to problem and i link to this thread.
Anyone have found more information or a setting to change the configuration.
The problem on our site is, that it makes the Mailarchiv 3rd party Software fail, because it can't handle the mails.
If you are running only Outlook for Windows and don't use OWA at all, this add-in could help.
I haven't found a solution for this. We decided to live with it for now. We disabled the setting to keep a copy in the shared mailbox (with a external forward) for sent items.
