Forum Discussion
Apply Retention Policy to Default (Sent and Deleted) Folders
- You cannot assign such tags manually, you configure them in a policy and they apply to the corresponding folders. If you want to assign it via Outlook/OWA, you need to create a "Personal" tag.
Moreover, the default "Deleted items" tag will be ignored if used in the default MRM policy, this is a change Microsoft made few years back, as apparently too many users were complaining about items in the Deleted items folder being deleted. Go figure. Anyway, the change sticks, and nowadays it's best to create a different policy, assign a Delete Items tag to it, then assign it to the user(s) in question.
I appreciate your help but there is already a Deleted items Retention tag type. When I go to assign it to Deleted items it is not there. My only choice is Apply Parent Folder Policy.
- You cannot assign such tags manually, you configure them in a policy and they apply to the corresponding folders. If you want to assign it via Outlook/OWA, you need to create a "Personal" tag.
Moreover, the default "Deleted items" tag will be ignored if used in the default MRM policy, this is a change Microsoft made few years back, as apparently too many users were complaining about items in the Deleted items folder being deleted. Go figure. Anyway, the change sticks, and nowadays it's best to create a different policy, assign a Delete Items tag to it, then assign it to the user(s) in question.Thank you very much!
After your explanation it all makes sense to me. I don't think I would have figured it out myself from Microsoft documentation. I find that whenever I spend hours trying to figure something out the issue is that Microsoft always calls different things by the same name. I didn't realize that there are retention policies and retention policies that can sometimes do similar things but are not at all the same. Retention policies are in the Security and Compliance Admin Center and retention policies are in the Exchange Admin Center. Not the Exchange Admin Center. The other Exchange Admin Center.
