Forum Discussion
2 GAL entries for 1 shared mailbox
Using Office365 only, NO On-Premise Exchange server. We have a shared mailbox with Primary/default SMTP alias of CAREERS. Was asked to create a new additional alias of RecruitingTeam. Now I have b...
You should be able to easily create an additional SMTP address for a mailbox using either ECP or the Office Admin Portal - however that won't make it show up twice in the GAL.
It will however make it display regardless which email address is used.
However if you are having an issue adding a SMTP address using either GAL or Admin Portal method - it's quote possible you're using directory synchronisation from on-prem AD which would mean that any modifications have to be performed in the on-premises Active Directory.
It will however make it display regardless which email address is used.
However if you are having an issue adding a SMTP address using either GAL or Admin Portal method - it's quote possible you're using directory synchronisation from on-prem AD which would mean that any modifications have to be performed in the on-premises Active Directory.