Top 5 things that Office 365 admins should know about FindTime

Published Apr 08 2020 09:00 AM 31.2K Views

Now that we have re-written the backend for FindTime to get into the Office 365 compliance boundary, here are 5 useful tips to help you manage it in your organization.

You can deploy FindTime to everyone in your organization

From the Exchange admin center, admins can install the FindTime add-in to their entire org.

  1. Open the EAC portal.
  2. Go to Organization > Apps.
  3. Select New +.
  4. Select the location to install from
    • Add from the Office Store: Select FindTime > Add.
      Note: Apps that work with Outlook on the web are listed under Apps for Office and SharePoint > Outlook.
    • Add from URL: Enter the full URL for the app manifest file that you want to install.
    • Add from file: Select Browse and then navigate to the location of the app manifest file you want to install.

For more information, please go here.

FindTime works through Outlook on the web

In order to create and manage FindTime polls, users in your org will need access to Outlook on the web.  If you currently have Outlook on the web blocked, you will need to remove that configuration before FindTime will work. This does not apply to attendees of a poll – as an attendee, users from O365, on-prem, third party can always vote on FindTime poll links.

If you have configured EWSApplicationAccessPolicy…

If you have configured EWSApplicationAccessPolicy to enforce EWSAllowlist, you must add these to your allow list (please note that these entries are case-sensitive):

Set-OrganizationConfig -EwsAllowList @{Add="Microsoft.OWS.*"}

Set-OrganizationConfig -EwsAllowOutlook $true

Set-OrganizationConfig -EwsAllowMacOutlook $true

FindTime works with your online meeting provider!

(We bet you were dying to ask that!)

If your organization has Microsoft Teams or Skype for Business as its default online meeting provider, then it is natively integrated into FindTime. If you use a different service (like Zoom, Webex, or other) you can also use that. Just follow the instructions in this support article.

FindTime respects your Outlook or browser’s time zone

FindTime uses your working-hours’ time zone if you are signed into our service. If you vote in a FindTime poll as an anonymous attendee, FindTime detects your browser’s time zone to try to display the right local time for you.

We hope these 5 tips will help manage and deploy FindTime for your organization. In case you need training for your users, you can point them to this support article. As always, we love to hear from you. If you have any feedback, please let us know through our UserVoice channel.

Doris Deng & Gabriel Valdez Malpartida

Frequent Contributor

@The_Exchange_Team Thanks for showing there is still development going on with Findtime that I use A LOT. Some users find it confusing there are ”two” dashboard for findtime, the new and the old. Any plans to just have one Dashboard for managing your Findtime meetings?


Thanks for being a fan! @Jonas Back 


The old dashboard stores poll created on the old service - which some tenants are not comfortable using. We will continue to store those polls there until they expire (within 90 days). All your recently created polls should be found in the new dashboard. Please see the below article for more details.

Frequent Contributor

@dorisdeng Thanks! I guess that means in 90 days we'll start seeing the new Dashboard completely replacing the old one. Keep up the good work. I really like the fact that Findtime gets more integrated into the current platform. Maybe we'll even see Findtime as part of the standard Office 365 ProPlus package and enabled by default in Outlook on the Web in the future?


I agree that'd be awesome! @Jonas Back 

Senior Member

Is there a limit to the number of people FindTime can find time for? It think it's less than 28 -- which is what we tried just now.


Occasional Contributor

"If your organization has Microsoft Teams or Skype for Business as its default online meeting provider"


Hi guys, maybe a silly question, but how does a Admin change the default meeting provider? The user voice says its completed, but still lots of comments here stating it doesnt work and lots of people trying to figure out how to amend?


Does it depend on what Coexistence mode we are in? I.e If Teamsonly then Teams will be Default provider. If in Islands mode, does SfB take precedence?



New Contributor

Can we please have findtimes for groups? When I add group email address it treats it as one person. 

Senior Member

I have a customer with issues. (pun intended) He has exchange hybrid, but onPrem users cant react to external FindTime invites. "Mailbox not found" and similar.


ANy ideas? 

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‎May 06 2020 11:13 AM
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