Forum Discussion
Sync not working on Microsoft Edge browse
Sync has not worked on Microsoft Edge browser. It indicates, not syncing and 'Couldn’t connect to the sync server. Retrying…' Will appreciate guidance to make Sync work.
Kelly_Y
Microsoft
MicrosoftMDOnsakia Hello! Thanks for reaching out! Sorry to hear about your issues with sync.
For Microsoft Edge Enterprise Sync, there are specific prerequisites. Please take a look at our documentation for more information: https://docs.microsoft.com/en-gb/deployedge/microsoft-edge-enterprise-sync
If you are still having issues after following the documentation. Feel free to let us know.
-Kelly
Kelly_Y I have reviewed the prerequisites in that document and still having an issue even though I have Office 365 E3 licence.
Here's the screenshot
