Forum Discussion
Problems with Enterprise Mode (IE Mode) in recent builds ?
SteveSta Yes, what you describe has generally been my experience, though again it's not 100% consistent. Occasionally navigating from one IE Mode page (opened incorrectly) to a second IE mode page (opens correctly).... Though I have never seen the reverse... Seems that once a tab understands IE mode, then that tab always works correctly.
I have started working with MSFT on the case. The first thing they asked me to do was install Fiddler and capture the problem. Of course, once I installed Fiddler on two different test machines, I cannot repro the problem at all on either machine. Works 100% correct on the test systems after Fiddler is installed.
Microsoftjpochedley SteveSta Hello! Would you both be able to share your Support Request Number? I want to pass it on to the IE Mode team. Thanks!
-Kelly
Kelly_Y Glad to see this fix in Edge so quickly, kudos!
However, do you know when the fix is coming to Edge Beta? Edge Beta is still on 87.0.664.18 and I can still reproduce the issue on this version.
Edge Beta is the version all of my testers are on as part of our Edge update ring, so still have a lot of users impacted by this.
And while I appreciate the quick fix for Edge, I do find it strange that the fix seems to have skipped Edge Beta. Thanks!
- thanks for the update!
I encountered this on SharePoint - Open With Explorer feature. I needed Edge to run in ie11 mode to continue to enable this feature. Then recently found sometimes the feature is enabled but sometimes disabled.
Then I saw these posts. Great to see it resolved. If not it would be challenging once we rollout to everyone (users will be reporting issues that happened intermittently. 🙂
-Will - Kelly_Y
jpochedley SteveSta wbabbit Happy Friday! The fix was released to Stable yesterday, Version 86.0.622.58. Let us know if you are still having issues after updating. Thanks!
-Kelly
- SteveSta thanks for the info! I too noticed that I was more likely to have the problem when I went back to an idle page/tab... but I never spent the time to actually confirm it was consistent or repeatable.
Kelly_Y jpochedley I know a fix is on the way, but still wanted to share. the Microsoft engineer on my premier case for this said he can reproduce the issue as well, and he can repro it 100% of the time by doing the following:
Repro Steps:
- Open a tab, navigate to a non-IE mode site
- Leave the browser idle for 5 minutes
- Open a new tab, navigate to an IE mode site
It seems after leaving the browser idle for 5 minutes or so, that very next tab that you open, no matter what you navigate to first, will never open a site in IE mode. The next tab after that will though, but it must be opened without the browser being idle.
This helped me repro it more consistently as well, and I wasn't able to repro it using the command line you shared, --disable-features=msUsePrerenderNTP so that's a good sign too.
He wasn't aware there was a fix on the way though, but is looking into it from his side as well. Thanks
- Kelly_Y
jpochedley SteveSta Happy Wednesday! Got word from the IE Mode team that the fix was released yesterday to the Canary Channel and will get to Stable next week. Thanks!
-Kelly
Kelly_Y I'm also seeing that with using the command line --disable-features=msUsePrerenderNTP when launching Edge Beta, I can't reproduce the issue either, so that's a good sign. I'd be more confident if I could reliably reproduce the issue in the first place, but good to see this is also helping others. looking forward to the update! 🙂 Thanks!
- Kelly_Y
Kelly_Y Thanks... After my last message, I made the assumption that the CMD line switch was exactly as you confirmed...
Since then, I've run the switch on every browser session I've started, and passed the info along to three internal colleagues in our org for testing... So far (obviously with limited testing of only a couple hours), we have not been able to replicate the problem when the --disable-features=msUsePrerenderNTP switch is used.
- Kelly_Y
SteveSta - Thank you!
jpochedley - Here is the recommendation from the IE Mode team:
The easiest way is to click the Start button, Run and type in: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --profile-directory="Profile 1" --disable-features=msUsePrerenderNTP
Let us know if you have a chance to test!
If the command --disable-features=msUsePrerenderNTP fixes the issue for you folks, the next update being released to MS Edge Stable V86 should include the fix.
-Kelly
My case # is 120102624006978 Thanks
Kelly_Y Can you confirm how to properly add the switch? Does it go on the command line directly, or does it need to go between the --flag-switches-begin and -end switches?
For example:
"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --profile-directory="Profile 1" --flag-switches-begin --disable-features=msUsePrerenderNTP --flag-switches-end
-or-
"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --profile-directory="Profile 1" --flag-switches-begin --flag-switches-end --disable-features=msUsePrerenderNTP
- Kelly_Y
jpochedley SteveSta The IE Mode team has been investigating. Would you be able to try run MS Edge with the command --disable-features=msUsePrerenderNTP and see if that fixes the problem?
Let us know if that helps! Thank you!
-Kelly
