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SC-Benny's avatar
SC-Benny
Copper Contributor
Nov 20, 2019
Solved

New accounts try to sync to AD account and not the AAD account

I'm beginning preparations to roll out Edge across our company but ran into a problem with our test group

 

Our laptops are AD-joined and when you first open Edge and import your settings from Chrome its importing this into an AD account which isn't sync capable. We need the default experience to be to prompt the user for their work account and to then set up the import and sync from there

 

Presumably this isn't a problem for AAD-joined devices as they could already reference that account by default but we're not in a situation to switch over just yet unfortunately

  • Thanks for checking anyway, hopefully one of the devs will see this and fill a bug report for it

10 Replies

  • Henno_Keers's avatar
    Henno_Keers
    Iron Contributor

    SC-Benny We have this problem aswell. But...

    It does not work on Windows 10 1803 when logging with user@han.nl or staff\user. Edge will try to logon with staff\user, and fails.

    It works on Windows 7 when logged on with staff\[account] somehow it "finds" a account with user@han.nl.

    That is with the same version of Edge, stable, 80.0.361.50, and user based GPO settings.

    It seems that it is platform dependent.

    And, the suggested settings do not resolve the issue.

     

    reg, Henno

     

  • Hi,
    Which Edge insider channel/version have you tried?

    I'm asking because as far as I remember, the beta channel has a flag related to "AAD" that needs to be enabled before AAD accounts are able to sync. on Edge canary that I'm checking now, it's not available because that feature is now built into the browser by default.

    • SC-Benny's avatar
      SC-Benny
      Copper Contributor

      HotCakeX: I'm using the Beta channel, AAD sync is working as anticipated. However that is only when you create a new profile

       

      If I set up a test user and open Edge, I'm prompted to import from Chrome and that initial user it sets up and imports everything into is the AD account which is not capable of syncing. I can create a new profile and then import again and that is then importing into the AAD account as seen below

       

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