Forum Discussion
jdseymour1978
May 11, 2022Brass Contributor
msedge_elf.dll missing
Hello, Recently, several of our users (including myself) have started getting the following error pop-up, seemingly at random points during the day: "The program can't start because msedge_el...
tgoldschrafe
May 30, 2022Copper Contributor
We have a similar problem since May 6. We are using Edge 101.0.1210.53 on Win10 20H2 and Win10 21H2.
In our case, the problem occurs when a new configuration file for Ivanti Application Control is installed. The error message can be acknowledged (sometimes several messages appear) and then everything works normally again.
The problem is difficult to reproduce, on some machines the error does not occur at all, on other machines the error occurs only sometimes when a new configuration is installed.
Is there any new information about the cause of the error?
In our case, the problem occurs when a new configuration file for Ivanti Application Control is installed. The error message can be acknowledged (sometimes several messages appear) and then everything works normally again.
The problem is difficult to reproduce, on some machines the error does not occur at all, on other machines the error occurs only sometimes when a new configuration is installed.
Is there any new information about the cause of the error?
communityusermatthew
Jun 28, 2022Copper Contributor
We also have Ivanti Application Control (aka AppSense) and received a report of this error.
- tgoldschrafeJun 29, 2022Copper Contributor
Ivanti released an article for this issue. We used the second workaround (Add msedge.exe to DriverHookEx). https://forums.ivanti.com/s/article/Deploying-an-Application-Control-config-returns-msedge-elf-dll-not-found
- Kelly_YJun 28, 2022
Microsoft
communityusermatthew tgoldschrafe Hello! If you have identified the third-party software vendor that is causing the issue, you can reach out to them directly and let them know about the issue. Also, you can ask them to avoid injecting running threads into the MS Edge processes, which would help reduce these types of issues. Thanks!
-Kelly
- pg33gsJan 11, 2023Copper ContributorThat's not practical if it's your antivirus software doing the injection.