SOLVED

IE Mode closes tabs

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Occasional Contributor

I am currently evaluating Edge Chromium at our school. We are still running an on premise SharePoint 2016 Server and using Internet Explorer to access certain ActiveX functions. Therefore, the integrated IE mode comes in very handy.

 

However, I am facing an odd problem right now. If I open any Office document by right-clicking and selecting "Open in Office desktop app" the current tab gets closed. Although, the document will be opened correctly I will have to reopen said tab every time I open a document. This procedure does work in both Internet Explorer and Chrome without any problem. Does anyone have a clue on how to resolve this issue? 

 

I have attached the chrome_debug log if this is of any help as well as a screenshot showing how I am trying to open a document.

 

Output of edge://version

 

Spoiler

Microsoft Edge81.0.400.0 (Offizielles Build) canary (64-Bit)Revision0bf87b6a890741739bc9951fea30553031d8d6f2BetriebssystemWindows 10 OS Version 1909 (Build 18363.592)JavaScriptV8 8.1.152Flash32.0.0.255 internal-not-yet-presentBenutzer-AgentMozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4027.0 Safari/537.36 Edg/81.0.400.0Befehlszeile"C:\Users\HessSi\AppData\Local\Microsoft\Edge SxS\Application\msedge.exe" --flag-switches-begin --flag-switches-end --enable-audio-service-sandboxPfad zu ausführbarer DateiC:\Users\HessSi\AppData\Local\Microsoft\Edge SxS\Application\msedge.exeProfilpfadC:\Users\HessSi\AppData\Local\Microsoft\Edge SxS\User Data\DefaultAbweichungen202c099d-ca7d8d80
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ac75c30d-d8d26f5e

 

7 Replies

@SimonHessBZP 

 

We have the same behavior in the latest Edge version 80.0.361.66 and ONLY in IEmode. When browsing to an on-premise sharepoint site and opening a Microsoft word or excel document, the current Edge tab closes, but only when you have more then 1 tab open. No solution found yet...

@Gleeman @SimonHessBZP  Apologies for the delay and thank you for reporting the issue. We believe we have identified and fixed the issue. However, since it is an IE fix, it will ship as part of the OS updates. At the moment, given the current public health situation we are prioritizing our monthly security updates (Update Tuesday) over all other optional, non-security updates. As a result, this fix is a few months out. I'll provide an update closer to release. 

@Shilpa_Subramanian Thank you very much for your feedback. Unfortunately, this issue still blocks the rollout of the new Edge at our organization. Therefore, I really appreciate that the issue should be fixed soon. Is there any possibility to already test it out, e.g. with a current Insider build of Windows 10?

@Shilpa_Subramanian 

We are several months out and have not received an update. Could you please provide one?

Thanks.

best response confirmed by SimonHessBZP (Occasional Contributor)
Solution

@Jsink We are currently targeting the week of July 20th for an OS update to resolve this issue. The fix is available in Insider builds 20130 or after if you'd like to validate.

Thanks! 

@Shilpa_Subramanian Thank you for the update. I can confirm that the latest cumulative update KB 4559004 solves the issue for us.

@Shilpa_Subramanian 

Hello
Is there a corresponding patch for Windows Server 2016?
We have the same problem on our Citrix XanApp farm.
thank you