Forum Discussion
Edge Sync w/ MS 365 Basic and Business Standard
MicrosoftThanks, Deleted !
Hi Daniel Velez - I just spoke with the Sync Team. There have been no changes to the Sync Prerequisites.
Do you have a specific case where M365 Business Standard or Business Basic is able to Sync and would like us to investigate?
-Kelly
I can synchronize edge with my personal microsoft free account on both windows pc and mobile devices;
I can sync edge with my business basic account on mobile devices;
i can't sync edge for windows pc with microsoft 365 basic (or standard) business account?
Seriously?
Honestly i'm disappointed with Microsoft this time. I think it's a basicly function
- Kelly_Y
Hi Everyone! Just to follow up, we've made some updates and Sync is now available for M365 Business Premium, Business Standard, or Business Basic customers.
Here is our updated documentation: https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync#prerequisites
Thanks and appreciate your patience!
-Kelly
Kelly_Y same here, I have a M365 business basic subscription. Edge responses that sync is disabled for my account. I'm using Windows 11 Insider preview with newest Edge version. My personal MS account does work, but my business basic account is not. When will Edge sync be available for all business standard and business basic users?
- I'm confused on this too. I changed my subscription from Exchange Online to Business Basic, however it still doesn't work. It seems like you need Azure Information Protection to actually enable this, but that's in a much higher plan. So, what's the actual story here?
It appears that this still isn't completely rolled out. As early as February, I was seeing Edge syncing work with the majority of my clients that have Business Basic and Business Standard licenses. However, just this past week I noticed that a new client with a newly created Microsoft 365 tenant using Business Basic licenses was getting the "Sync isn't available for this account" message.
I assumed that once they had listed Business Basic and Business Standard as supported in their documentation that the feature was fully rolled out, but I guess not.
