Edge Kiosk mode resetting

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Regular Visitor

Hello all,

 

I have been using the new Edge on our timeclock machines for some time now. The old Edge throws errors whenever we try to use it in kiosk mode now. For the last two weeks now, Edge will just disappear and kiosk mode will be at just a blank desktop. It is 100% logged in as the kiosk. In order to fix it, I have to delete the kiosk account and recreate it. This has happened a dozen times and has really messed up our clock in procedures at a few locations.

 

I have looked through the event viewer and haven't found anything crazy happening. Anyone have any ideas what in the world is going on? HR is about to skin us alive if this keeps happening.

1 Reply

@haydenosmith Hi! Sorry to hear about your issues!  Can you confirm you are using Microsoft Edge built on Chromium?  Would you be able to provide the OS Version (Windows Key + r and then enter winver) and also the MS Edge Version (select the ellipses icon (...), and then select Settings. Select About Microsoft Edge)?  Also, can you provide information about how you've set up/configured kiosk mode?  

 

You mentioned this issue only started happening about 2 weeks ago, did you have an OS or MS Edge update around that time?  Thanks! 

 

-Kelly