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杰瑞001's avatar
杰瑞001
Copper Contributor
Jan 10, 2022

Edge failed to synchronize

Edge can't sync my personal settings, favorites, and passwords
The operating system is deepin (developed based on Debian)
Edge Version: 96.0.1054.62

Thank you!


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  • Kelly_Y's avatar
    Kelly_Y
    Icon for Microsoft rankMicrosoft
    Jan 10, 2022

    杰瑞001 Hello - Sorry, I'm not able to read your screenshots.  Just to confirm are you reaching out as an IT admin for an enterprise customer?  My understanding is that Azure AD sign-in and Sync support in MS Edge for Linux is still being worked on.  

     

    If you are a consumer, I believe sync for Linux should be working.  If you are having an issue, you can report the issue and submit diagnostic data through the browser? ("..." menu > Help and feedback > Send feedback) or you can contact Support.  https://microsoftedgesupport.microsoft.com/hc/en-us  They should be able to gather logs and help investigate your specific case.  Thanks! 

     

    -Kelly

    • 杰瑞001's avatar
      杰瑞001
      Copper Contributor
      Jan 11, 2022

      Kelly_Y 

      The main information in the screenshot is:
      Setting up synchronization (in red box)
      Version number

Resources

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Edge can't sync my personal settings, favorites, and passwords
The operating system is deepin (developed based on Debian)
Edge Version: 96.0.1054.62

Thank you!


","body@stringLength":"1548","rawBody":"

Edge can't sync my personal settings, favorites, and passwords
The operating system is deepin (developed based on Debian)
Edge Version: 96.0.1054.62

Thank you!


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杰瑞001 Hello - Sorry, I'm not able to read your screenshots.  Just to confirm are you reaching out as an IT admin for an enterprise customer?  My understanding is that Azure AD sign-in and Sync support in MS Edge for Linux is still being worked on.  

\n

 

\n

If you are a consumer, I believe sync for Linux should be working.  If you are having an issue, you can report the issue and submit diagnostic data through the browser? (\"...\" menu > Help and feedback > Send feedback) or you can contact Support.  https://microsoftedgesupport.microsoft.com/hc/en-us  They should be able to gather logs and help investigate your specific case.  Thanks! 

\n

 

\n

-Kelly

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Kelly_Y 

The main information in the screenshot is:
Setting up synchronization (in red box)
Version number

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