Aug 17 2021 11:54 PM
Hi all, we've launched Microsoft 365 new tools (focus: Teams, One Drive, Sharepoint) 1-2 ys ago in my organization. There was a dedicated team focused on adoption and they've done a good job in creating awareness, understanding and usage of the new tools (usage % are currently high in most of depts).
Currently, there's still an adoption team focused on continuous improvement, however I'm wondering about the scope of this new team:
- What should be the focus of this adoption team (workstreams continue the same?)
- What would be the new success criteria for this team? (after all, we're not looking at %usage anymore, but maybe engagement, or even usage of other applications e.g. planner, )
And my last and most important is: In your opinion ... Does adoption of M365 tools ever "end"? If yes, when? If no, why not?
There's a lot of material about launching M365 in organizations, but little on the continuous improvement / future.
Thanks!
Aug 18 2021 03:09 AM
Aug 24 2021 01:09 AM