Forum Discussion
Does adoption ever end? Scope and focus of adoption 2 ys after launch.
Hi all, we've launched Microsoft 365 new tools (focus: Teams, One Drive, Sharepoint) 1-2 ys ago in my organization. There was a dedicated team focused on adoption and they've done a good job in creat...
Hi,
Adoption is a journey which starts with broad spectrum at inception but flattens going ahead as a journey and becomes a part of continuous improvement cycle.
At initial, users are made to start with knowing product and then series of sessions on product features and how they can use them in their day to day business operations to achieve more value and save their time and be more productive.
Measure metrics or KPI's for adoption session contents can be those documented manual operations or business process which has to be transformed by automating them or shortening life cycles using product features for users and thus the continuous improvement journey begins with such contents and sessions.
Champions play vital role here, they are made to connect with users to understand and promote the learnings provided in various sessions.They can be mouth of word for products.
New features and product line keeps on adding and thus the journey of adoption goes on with adding value to users and business.
Hope this helps.
Thanks
Adoption is a journey which starts with broad spectrum at inception but flattens going ahead as a journey and becomes a part of continuous improvement cycle.
At initial, users are made to start with knowing product and then series of sessions on product features and how they can use them in their day to day business operations to achieve more value and save their time and be more productive.
Measure metrics or KPI's for adoption session contents can be those documented manual operations or business process which has to be transformed by automating them or shortening life cycles using product features for users and thus the continuous improvement journey begins with such contents and sessions.
Champions play vital role here, they are made to connect with users to understand and promote the learnings provided in various sessions.They can be mouth of word for products.
New features and product line keeps on adding and thus the journey of adoption goes on with adding value to users and business.
Hope this helps.
Thanks