Forum Discussion
Top Feedback Summary for January 28
MissyQ Stunningly inept to delay history syncing (by months!) at the last moment.
You've lost another tester here. There's no continuity without complete syncing (Settings, History, Extensions, Dictionary, etc. Why should we either test and/or use a 2000s-era browser?). Like Chrome, your browser is feeling like a test-bed for a multi-billionaire conglomerate "play with something", while refusing to address your actual flops & failures with consumers.
Your decision is disturbingly opaque and reeks of procrastination ("Work on the easy stuff first: it'll look like we're being productive"). This is a development failure, a communication failure, an expectations failure, and a goodwill failure.
Glad at least I know to end this experiment now; better to jump ship now than to be here when syncing is further delayed to winter 2020 for Insiders and summer 2021 for stable: if you didn't expect architectural changes months ago, what other surprises are lurking in your was-once-a-working-codebase-now-a-landmine-field-needing-architectural-changes-to-sync-profiles? Yikes.
And to think that history syncing was ever something "difficult" and/or "delayed" speaks to how Microsoft's employees actually use a browser: hardly for work, mostly for play.
Nope. Not giving this a chance: the faith is gone.
Hi ikjadoon
I am a program manager that works on history sync and I can empathize with your frustration. We, too, are upset that we must push out our shipping date. We also feel the move is necessary to ship a quality product. Sync is an important experience to get right. It has been no simple task, and we are working hard to make it great. We really appreciate that you have tested Edge and have shared feedback. We take customer feedback seriously and value your comments.
To speak more specifically, history sync is something we have been working on since we began the Chromium initiative. It is actually the most complex item we are syncing. While we use much of the Chromium code base, we have done a lot of work to ensure our experiences connect smoothly with Microsoft services. Sometimes this involves re-architecting Chromium code to better fit within the Microsoft ecosystem. History syncing has fallen into this bucket. We tried (for quite a while) to make it work with the existing code and protocols, but have decided we need a different approach better suited to our backend services. This ultimately provides a better experience for our users.
So all in all, I wanted to acknowledge your frustration and let you know we really care about doing this right and making Edge a great product. I also wanted to reiterate that we value your feedback and appreciate how engaged you are on this forum.
CMasterson Thank you very much for the update and overall explanation; very helpful! I suppose I was slightly frustrated when I heard that history sync would be pushed back a few months, but upon further reflection, I'd rather have this important feature set "rock-solid" when it's introduced as opposed to including something that wasn't ready for prime-time.
In my view, by the time summer rolls around (which, really, is not that far away), this delay will all be forgotten.
Thanks again to the Edge team; you have a great product that is now my browser of choice!
