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yzahn's avatar
yzahn
Copper Contributor
Feb 26, 2021

Terrible performance issues - how to troubleshoot?

Hi,

For the past ~2 months I am having terrible performance issues in Edge (Stable).

The issues are mainly related to bringing tabs into focus. i.e. switching tabs can sometimes take a few seconds. Starting the browser is very slow. Scrolling tabs when they were just brought into focus has a noticeable delay. etc.

How can I debug this issue?

Why do MS not make debugging symbols available? (or are they? If so, where can I get them from?)

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Are you facing this issue in case you open your browser in InPrivate browsing mode too?
    As HotCakeX mentioned, make sure send a feedback , so Microsoft Edge team would be able to investigate it.
  • Hi,
    What OS and OS build/version?

    Have you tried resetting the browser?
    edge://settings/reset
    Disabling All of your extensions?
    edge://extensions/
    Clearing Cache and site data?
    edge://settings/clearBrowserData

    Edge has a built in task manager.

    there is also a feedback button on Edge
    you can launch it by press Edge's (...) menu button => Help and feedback => Send feedback

    in the newly opened window, select "Attachments" => recreate my problem => start recording

    you can use it to capture slow performance and send it along with your feedback to be used to determine the cause by developers.

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