Forum Discussion
MicrosoftSync isn't available for this account
LordDelacroix There's a lot of things happening in this thread. Sync is absolutely available for regular users and specific enterprise users as seen here. There are a few things around sync that are not currently enabled, history sync being the biggest one. If sync is still not working for you based on these prerequisites, I'd love to be able to help you out a bit more on a personalized level. Please create a new thread and ensure to tag me in it so I get a notification for the post.
To make it clear, I'd really rather everyone didn't do what I just asked LordDelacroix above. If you are in this thread already and still having an issue with sync please respond to this message. Provide a screenshot, if possible, and details on what type of account you have (either a personal account, or one listed in the link above). I want to help you out, but with so much going on in here, it's hard to parse who's having what issue right now.
If you are a new person stumbling upon this thread, are having issues with sync, and don't see an answer that will help you, please create a new thread. We review our forums daily (M-F, Pacific time) and will take the time to address as many people as we can. Sync is a particularly frustrating pain point for users like yourselves, and we try to make an effort to help those running into these issues. Appreciate the understanding of our process and patience with us while we work through getting to as many of you as possible. 🙂
Missy Quarry (she/her/hers)
Community Manager - Microsoft Edge
LordDelacroixor another browser :). Firefox is good but so greedy. So I just want to test, but yes, I see the history of thread..I've also opened a case in Azure portal, no answer at this time.
Hey, everyone!
We, here on the Edge team, fully understand the frustrations that come from being told you have to pay an additional cost to get a basic feature. We truly are working on improving this situation, however we have no details to provide at this time.
This thread was originally designed to help out a user who was running into an issue, and I gave some specific instructions here on what he (and others) should do next. This thread is becoming less than constructive in its criticism for the situation, aggressively so, which is against the Code of Conduct on these forums. With that, I'm shutting down further replies to this thread.
If you continue to have an issue around syncing, and meet the prerequisites listed here, please post up a new thread detailing the situation and remember to submit feedback through the browser (we will ask you to do that). We will get around to you as soon as we can. Appreciate the understanding!
Missy Quarry (she/her/hers)
Community Manager - Microsoft Edge