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willpashley's avatar
willpashley
Copper Contributor
Apr 09, 2020
Solved

Sync Error in Version 83.0.478.1 - We are unable to Verify your account

When trying to login to the Edge browser with my Office365 account (E3 license) I am getting the error:     'We were unable to verify your account. Please sign in for *e-mail* or cancel and try a ...
  • Avi Vaid's avatar
    Avi Vaid
    Jun 01, 2020

    willpashley I believe we are targeting mid-July for 84 Stable. Hope this helps.

Avi Vaid's avatar
Avi Vaid
Icon for Microsoft rankMicrosoft
May 18, 2020

willpashley Thanks for the additional detail. It seems like you're running into an issue in an older build that has since been fixed. Could you try signing in on Edge Dev/Beta? When those versions make it to Stable - this issue should be resolved. 

willpashley's avatar
willpashley
Copper Contributor
May 21, 2020

Avi Vaid Checked on all and the Sync doesn't work with Beta (Version 83.0.478.37) but works on DEV (Version 84.0.516.1) and Canary (Version 84.0.521.0).

 

Any idea on timescales for DEV (Version 84.0.516.1) to go into Stable?

  • Deleted's avatar
    Deleted
    Jul 23, 2020

    willpashley Excellent, we're glad to hear it!

     

    Fawkes (they/them)
    Program Manager & Community Manager - Microsoft Edge

  • willpashley's avatar
    willpashley
    Copper Contributor
    Jul 22, 2020

    I can confirm this in now fixed completely now v84 has gone live in Stable 🙂

  • Avi Vaid's avatar
    Avi Vaid
    Icon for Microsoft rankMicrosoft
    Jun 01, 2020

    willpashley I believe we are targeting mid-July for 84 Stable. Hope this helps.

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