Speech Recognition And sound Problems

Occasional Visitor

Dear All,

I am Sean. I need your kind assistance to resolve the speech recognition problem on my computer. the version of my operating System is 20H2 (OS Built 19042.388)

Additionally, my sound from any media on this computer have vanished although my drivers and up to date when I troubleshoot.

 I shall be grateful for you kind assistance.







1 Reply

@Sean_Richmond Hi Sean, thanks for reaching out.


To clarify: are you experiencing audio issues across different apps and services on your computer, or only when browsing the internet with Microsoft Edge? If the former, then it could be stemming from your device configuration and/or Windows. Here's the link for their customer support: https://support.microsoft.com/en-us/contactus/ 


Hopefully that helps!


Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge