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andres's avatar
andres
Brass Contributor
Aug 05, 2021

Smart Copy missing

Hello all, 

 

I'm on Edge Beta (93.0.961.11) and for the past few months Smart Copy has been missing. It was there at some point in time.  In fact, on the What's New! page that comes up after Edge update it states that it is a feature since v 90. 

 

I've checked in two more PCs, one on release (v 92) and another on beta and it is missing. 

 

The only similar thing is Web Capture but that only gets me an image. 

 

Thanks,

  • Smart Copy seems to be on field trial stage, at least for me on beta/dev/canary channels.
    In any channels(stable..canary), command-line option "--enable-features=msEdgeAreaSelect" should enable the feature.

     

    • andres's avatar
      andres
      Brass Contributor
      Still missing in action. I noticed on some release notes or somewhere that it was merged with Web Capture and when the selection rectangle shows a "smart copy" button appears but not to me, so, no dice yet.
      • atlanto's avatar
        atlanto
        Iron Contributor

        Smart Copy seems to be on field trial stage, at least for me on beta/dev/canary channels.
        In any channels(stable..canary), command-line option "--enable-features=msEdgeAreaSelect" should enable the feature.

         

  • andres For the Beta channel, please make sure you have 'Optional Diagnostic Data' toggled on in Edge Settings. Wait 5 minutes and then restart your browser twice. You should now automatically be placed in the Smart Copy experimental group. Thank you!

    • ncazer's avatar
      ncazer
      Copper Contributor
      Hi there, I checked I already have Optional Diagnostic Data toggled on. Still no Smart Copy / same issue as described.

      Please advise.
      • johannal's avatar
        johannal
        Icon for Microsoft rankMicrosoft

        ncazer Please use Alt+Shift+I to send us feedback and check the box that says "Send diagnostic data" so we can evaluate your specific case. If you include the word "Smart Copy" it should be directly routed to our team. Thank you!

    • andres's avatar
      andres
      Brass Contributor

      johannal feedback sent.

       

      It was there, last week I used it last. It was enabled using the command prompt method I posted above.  

       

      My send diagnostic data was set so I disabled, logged off, restarted Edge twice waiting more than 5 minutes each time and still not there. 

       

      Smart Copy is very useful, more useful than Web Capture (which duplicates Snip & Sketch functionality). It is even more useful on a business context because it does capture tables very accurately. 

  • andres Thanks for sending feedback! It seems like your ExperimentationAndConfigurationServiceControl policy is set to 1. In order to receive experiments it needs to be set to 2, or FullMode. This policy is set by your employer, or whoever manages your device, and cannot be changed if it is set to Mandatory. 

     

    ncazer Sorry, I'm unable to find your feedback. Did you use the words "Smart Copy" in your description? You can also check if your issue is policy related by going to edge://policy and searching for ExperimentationAndConfigurationServiceControl.

     

    Apologies that you are unable to access the feature at this time. We hope to have Smart Copy in all channels soon, and I'll update this thread when it is available. 

    • ncazer's avatar
      ncazer
      Copper Contributor
      Hi johannal,

      Thanks for your reply. I did include "Smart Copy" in the description when using Alt+Shift+I to send feedback as you described previously. I just sent it again this morning, please let me know if you get it.

      In terms of checking edge://policy and searching for ExperimentationAndConfigurationServiceControl:
      On my instance of Edge there is no value set. This seems like it could the the culprit based on your answer above, which also sounds like it is not mandatory by my employer / device manager if it's not set, correct?

      If this is the case, can you provide direction to change its value appropriately to "2" or "full"? Thanks again for your assistance.
    • andres's avatar
      andres
      Brass Contributor
      Hi all,

      Thanks for the reply. I am the admin of this whole setup MS365 business, and as part of the setup we have Defender Level 2 (the additional feature). That one brings Intune on tow, so my first suspicion was that all the "hardening" features somehow created a policy restricting the Experimentation level.

      I spent a couple of hours looking all over the place and confirmed that no policy is being set by MS365, furthermore, my laptop is not registered with Azure AD, so it did not come from there.

      ---

      Next, in order to confirm johannal 's diagnostic I followed the same article and installed the Policy Template for Edge.

      I checked the registry as well as the the flag set by the Policy using the Policy Editor and the flag *is not there*. I wonder if the diagnostic log is reporting the wrong information by some reason.

      I made the change using the Policy Editor then and restarted Edge (by making some restarting-requiring change on edge://flags back and forth) and yes, Smart Copy has appeared on the Context Menu. And in fact, I was able to use it for work, it is really helpful.

      So, I was in the exact same situation as ncazer: the policy was not set. The flag on the Registry was not present at all.

      One incidental annoying thing: Now on Edge's settings page a huge ugly banner shows stating that my Edge configuration is managed by my administrator. I have traced it to the Policy setting. It is unsightly but, well, can't be helped.

      -----------

      UPDATE: Because I didn't like that banner I decided to rename the Registry flag to something, and now the banner is gone - as well as Smart Copy. But, on Policy Editor it *still shows as enabled* so there is an disconnect between Policy Editor and the Registry (that's totally out of the scope of this thread).

      If I rename that registry flag back once again to the correct name, Smart Copy comes back.

      So, my advice, check the Registry in addition to the Policy Editor.

      Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge
      • johannal's avatar
        johannal
        Icon for Microsoft rankMicrosoft

        ncazer Got your feedback, thank you! Although your screenshot says 2, our system still shows it set to 1. Did you restart Edge after changing the policy? Does andres suggestion regarding the Registry work for you?

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