Nov 14 2019 12:39 AM
Nov 14 2019 12:39 AM
Using Edge Dev 80.0.320.5, with Windows 10 Pro Build 1909
While I can browse Netflix site and view trailers, attempting to play any title results in the Netflix black screen "Unexpected error" with error code D7356. Have disabled all extensions just in case, but still no luck.
However using official Edge or Chrome browsers on same laptop and have no problem (and also Netflix windows app works fine) ... anyone else seeing this? I don't know how long it has been like this (I'm sure it used to work). Also Youtube still plays videos fine in Edge Dev.
Nov 14 2019 01:21 PM
@WRD2000AU I too am experiencing this problem. I'm on latest Canary build on a Surface Pro X, so using the new ARM64 build.
Nov 14 2019 05:09 PM
Thank you for helping to bring this to our attention. We are looking into the cause of the issue, but are receiving conflicting information. If you try logging into Microsoft Edge Insider Build Beta Channel, does that work, or is it also receiving the error?
Nov 14 2019 05:20 PM
@v-gapart I'm getting the error on Beta channel too. I just tried with the latest beta.
Nov 15 2019 01:33 AM
Installed Beta - Version 79.0.309.18 (Official build) beta (64-bit) - same error code.
Also update Dev to Version 80.0.328.4 (Official build) dev (64-bit) - same error code.
Nov 21 2019 05:13 PM
Nov 25 2019 08:58 AM
Dec 20 2019 05:50 PM
Having Same Issue..
with these parameters;
Win and 10 Home insider preview Ver. 10.0.19536 Build and 19536
Microsoft Edge Beta Ver. 79.0.309.54 (Official Build) Beta-64bit
Dec 24 2019 12:18 PM
@WRD2000AU Same error on Version 80.0.361.9 (Official build) dev (64-bit), on win 10 pro 64bit build 1909.
Had the same error appear a couple of dev builds before the one mentioned, but it fixed itself in a couple of days. This time it has persisted for a while.
Playback was working fine when 80.0.361.9 was released and it stopped after a day or two.
Other protected and unprotected content streams fine (youtube, Amazon prime video for example).
Jan 01 2020 09:18 AM - edited Jan 01 2020 09:53 AM
Same or very similar error here, it occurs after I pause the video for like a minute it always happens. Doesn't happen on chrome or regular edge. But it always does on edge beta, dev and canary they all get the same exact error after pausing.
Also no problem with other websites on edge beta like youtube or amazon video. This is the error code I always get.
Edit: Minutes after I posted this I kept testing stuff and I figured out a fix. Try unchecking the box for
Feb 20 2020 08:55 PM - edited Feb 20 2020 08:56 PM
I also get the same error when trying to watch Netflix. Error Code: D7356
@DanielMP fix worked for me..
Feb 22 2020 01:11 AM
Apr 19 2020 07:12 AM
@DanielMP Daniel, You are "The Man". Your recommendation fixed the problem. Contacted Microsoft, Netflix, Xfinity and they had no solution and were supposed to get back to me. Thanks