SOLVED

Microsoft Edge sign in requires the latest version of Internet Explorer

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Regular Contributor

I've seen a couple of reports about this in the last couple of days, both involving Stable on Windows 10 with IE present. Can anyone explain it or suggest what to do about it?

  

EA-sign-in-IE.png

4 Replies

@MissyQ  @Deleted 

 

Bumping because another instance of this weird error has cropped up in Microsoft Community. Any chance of an explanation from the team? It is after all an Edge error message by the look of it ...

best response confirmed by Noel Burgess (Regular Contributor)
Solution

@MissyQ 

 

To wrap this up (it still crops up occasionally), here's an official response with the solution:
  

The team has looked into this issue and determined this is related to Compatibility mode. On Windows 10 if Edge is configured to run in Compatibility mode as Windows 8, you will see this error. This is not a supported configuration to run Edge on Windows 10.

The fix for this is to turn Compatibility mode off (right click on Edge from the File Explorer > Properties > Compatibility tab > Uncheck "Run the program in compatibility mode for:")

 

Microsoft edge - Microsoft Community 

 

I follow your instructions to uncheck the setting for compatibility and my Microsoft Edge did not have that setting checked.  So that is not the issue in my problem, but I still have the same problem.

 

Mario Baldizon