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cpx2017's avatar
cpx2017
Copper Contributor
Mar 09, 2021

Microsoft edge not start working in version 89.0.774.48

I used office PC which run Windows 7 Professional and update latest Microsoft Edge (target version is on the title) . Microsoft Edge is not open and ring load on cursor is blinking always. In try to reinstall many times and not fix it.

  • HotCakeX's avatar
    HotCakeX
    Mar 09, 2021
    Well, I mean you're aware that Windows 7 is no longer officially supported since more than a year ago. it could be a compatibility issue with that OS.
    if you can't update to Windows 10, can't clean reinstall Windows 7 and can't use current version of Edge, then use an older version that worked, like version 88
    https://www.microsoft.com/en-us/edge/business/download

    or try insider channels like version 90 in Dev or Canary channels
  • HotCakeX's avatar
    HotCakeX
    MVP
    Mar 09, 2021
    When you reinstall it, did you choose to delete user data when you were asked during uninstall process?
    • cpx2017's avatar
      cpx2017
      Copper Contributor
      Mar 09, 2021
      Sure. I chose to delete all user data during uninstalling about couple of times. And It isn't fix.
      • HotCakeX's avatar
        HotCakeX
        MVP
        Mar 09, 2021
        Well, I mean you're aware that Windows 7 is no longer officially supported since more than a year ago. it could be a compatibility issue with that OS.
        if you can't update to Windows 10, can't clean reinstall Windows 7 and can't use current version of Edge, then use an older version that worked, like version 88
        https://www.microsoft.com/en-us/edge/business/download

        or try insider channels like version 90 in Dev or Canary channels

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