Forum Discussion
Microsoft Edge crashes upon opening
This sounds like the same thing discussed last February, but, the last post in that thread indicated the issue had been resolved. My issue started last week after I clicked to "Try the new Outlook" I have since reverted back to the old Outlook and rebooted several times but the issue has persisted. I got the following error in the App Log at first, but now nothing shows up in the event logs after a crash. The dump file is being written to however.
Log Name: Application
Source: ESENT
Date: 7/1/2023 12:02:26
Event ID: 643
Task Category: Table/Column/Index Definition
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-MH8V11E
Description:
chrome (11548,D,50) EdgeDataImporter: Out of date NLS sort version detected on the database 'C:\Users\tpgbr\AppData\Local\Packages\microsoft.microsoftedge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default\DataStore\Data\nouser1\120712-0049\DBStore\spartan.edb' for Locale 'en-US', index sort version: (SortId=00000001-57ee-1e5c-00b4-d0000bb1e11e, Version=0006020F0006020F), current sort version: (SortId=00000001-57ee-1e5c-00b4-d0000bb1e11e, Version=0006040300060403).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ESENT" />
<EventID Qualifiers="0">643</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>5</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-07-01T17:02:26.5978370Z" />
<EventRecordID>7954</EventRecordID>
<Correlation />
<Execution ProcessID="11548" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-MH8V11E</Computer>
<Security />
</System>
<EventData>
<Data>chrome</Data>
<Data>11548,D,50</Data>
<Data>EdgeDataImporter: </Data>
<Data>C:\Users\tpgbr\AppData\Local\Packages\microsoft.microsoftedge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default\DataStore\Data\nouser1\120712-0049\DBStore\spartan.edb</Data>
<Data>en-US</Data>
<Data>00000001-57ee-1e5c-00b4-d0000bb1e11e</Data>
<Data>0006020F0006020F</Data>
<Data>00000001-57ee-1e5c-00b4-d0000bb1e11e</Data>
<Data>0006040300060403</Data>
</EventData>
</Event>
I have run the repair and ran an update to no avail; Edge simply will not stay open. It begins to load the start page and then closes.
Version: 114.0.1823.67 with Edge update 1.3.175.29