macOS上的Microsoft Edge无法登录

New Contributor

版本是最新版本,但是当我尝试在浏览器的设置中登录我的Microsoft账户时,它总会出现如图所示的情况,从而导致我无法登录,请问这有什么办法可以解决吗?

7 Replies

如果你使用了vpn的话,会这样的。@l-5799 

@yuhaos 你好,我刚才试了一下,无论使不使用代理,都会出现这样的情况。 

Could you translate what that error message says in your image?

@HotCakeX Thanks a lot.

Thanks,
so you are using a security key to sign into your Microsoft account instead of email address and password, is that correct?

https://support.microsoft.com/en-ae/help/4463210/windows-10-sign-in-microsoft-account-windows-hello-...

@HotCakeX Thank you for writing back.

It do requires me to sign in with a security key, however, it seems like this feature doesn't work well in my operation system(macOS Catalina 10.15.1), and I don't know how to disable this function and use my password to login instead.

 

p.s. It still works well when I login using my Windows 10 system, and I can login with my PIN code using this function.

You're welcome,
Yes you're right, it's probably the Mac OS